Job Description
Sales associates work with customers to find what they want and ensure a
smooth sales process transactions. They often help the customer with returns,
refunds, and resolve common complaints.
Key Accountabilities:
Process
Ensure merchandise are requested daily and is received in correct quantity
from the warehouse and other shops. Inform supervisor on short / excess
received.
Acknowledging the correct / short receipt / dispatch of merchandise in the
section
Ensuring Merchandise is correctly tagged & bar-coded
Assisting management in identifying potential shop lifters.
Ensuring garments are security tagged & place of tagging.
Consistent supervision of such categories / being alert / not leaving
unattended
Contributing ideas to control pilfer ages & reporting to shop manager any
unusual/suspicious activity in Retail.
People and customers.
Available for the customer at all times
Establishing eye contact & greeting the customer
Determine customer needs & assist customer in purchase decision
Mentioning new arrivals / styles to customer & make add-on sales
Guiding customer to alternative products in the absence of the product
requested by customer
Knowledge, Skills & Experience
Education
Graduates / High School with Diploma
Language
English – Mandatory
Arabic – Beginner / intermediate
Job Experience
Technology
Basic MS office, Excel and PPT
Others
Selling and influencing skills
Communication skills
Pro-activeness
Customer service orientation
Qualifications
Sales associates work with customers to find what they want and ensure a
smooth sales process transactions. They often help the customer with returns,
refunds, and resolve common complaints.
Key Accountabilities:
Process
Ensure merchandise are requested daily and is received in correct quantity
from the warehouse and other shops. Inform supervisor on short / excess
received.
Acknowledging the correct / short receipt / dispatch of merchandise in the
section
Ensuring Merchandise is correctly tagged & bar-coded
Assisting management in identifying potential shop lifters.
Ensuring garments are security tagged & place of tagging.
Consistent supervision of such categories / being alert / not leaving
unattended
Contributing ideas to control pilfer ages & reporting to shop manager any
unusual/suspicious activity in Retail.
People and customers.
Available for the customer at all times
Establishing eye contact & greeting the customer
Determine customer needs & assist customer in purchase decision
Mentioning new arrivals / styles to customer & make add-on sales
Guiding customer to alternative products in the absence of the product
requested by customer
Knowledge, Skills & Experience
Education
Graduates / High School with Diploma
Language
English – Mandatory
Arabic – Beginner / intermediate
Job Experience
Technology
Basic MS office, Excel and PPT
Others
Selling and influencing skills
Communication skills
Pro-activeness
Customer service orientation
Primary Location: SA-SA-Makkah
Job: Retail Operations
Organization: Shoexpress KSA
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Sep 8, 2019, 6:02:59 AM
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