Supervisor Marketing ( Saudi Candidates only )

Job Number ‎23208471
Job Category Sales & Marketing
Location Jabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi
Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Promote awareness of brand image internally and externally. Use sales
techniques that maximize revenue while maintaining existing guest loyalty to
Marriott. Communicate with potential owners via telephone to set up preview
package sales/tours. Encourage guests or callers to purchase or schedule
preview package sales/tours. Explain details and requirements related to
attending a sales presentation to potential owners. Verify that individuals
meet eligibility requirements for preview package sales/tours prior to
scheduling a tour for a Marriott vacation club property. Determine and give
complimentaries to guests as gifts for their patronage (e.g., rewards points,
show tickets). Perform general office duties to support Sales & Marketing
(e.g., filing, sending emails, typing, faxing). Receive, record, and relay
messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, and motivating and
coaching employees; serve as a role model and first point of contact of the
Guarantee of Fair Treatment/Open Door Policy process. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect the
privacy and security of guests and coworkers. Welcome and acknowledge all
guests according to company standards; anticipate and address guests' service
needs; thank guests with genuine appreciation. Speak with others using clear
and professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Move, lift,
carry, push, pull, and place objects weighing less than or equal to ‎10 pounds
without assistance. Perform other reasonable job duties as requested by
Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
"Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-
thinking service that upholds and builds upon this living legacy. With the
name that's synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to an
amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists
of more than ‎100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you're happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand's
namesake and company founder, J.Willard Marriott. Our hotels offer a work
experience unlike any other, where you'll be part of a community and enjoy
true camaraderie with a diverse group of co-workers. JW creates opportunities
for training, development, recognition and most importantly, a place where you
can pursue your passions in a luxury environment with a focus on holistic
well-being. Treating guests exceptionally starts with the way we take care of
our associates. That's The JW Treatment™. In joining JW Marriott, you join a
portfolio of brands with Marriott International. Be where you can do your
best work, begin your purpose, belong to an amazing global team, and
become the best version of you.