Call Centre Supervisor

؜ - ؜مصر ؜ -
موقع المُعلن

تفاصيل الوظيفة

Experience Needed:



  • ‎4 to ‎7 years.


About the Job


Main Duties:



  • Provides product/service information by answering questions; offering assistance.

  • Maintains call center database by entering and verifying information; updating contact log.

  • Improves quality results by recommending changes.

  • Keeps equipment operational by following established procedures; reporting malfunctions.

  • Updates job knowledge by participating in educational opportunities.


Job Requirements:



  • Not less than ‎4 years experience.

  • ‎1 year experience in the middle management.

  • Tourism & Flight experience is a must.

  • Previous call centre experience.

  • Amadeus & Online hotel reservation systems user.

  • Fluent in English.

  • Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills,
    Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking.


send us your CV in PDF or DOC with a job title on email's subject at:


[email protected] __
or:
[email protected]


Note: (any CV without job title will be neglected)

بلغ عن إساءة

ملخص الوظيفة

  • المُعلن : -
  • تاريخ الإعلان : 23/11/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

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