Logistics Assistant (Customs)- SSA5

WFP encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism who share
our humanitarian principles. Selection of staff is made on a competitive
basis. We are committed to promoting diversity and the principle of equal
employment opportunity for all our employees and encourage qualified
candidates to apply irrespective of religion or belief, ethnic or social
background, gender, gender identity and disability.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The escalation of the conflict which began on ‎7 October in Gaza, resulted in
the disruption of electricity, food, water, and fuel supplies, as well as
restricted access to and movement within Gaza. This has caused a significant
worsening of the humanitarian crisis and a large-scale displacement of the
population within Gaza. Due to the magnitude of the humanitarian crisis, the
significant impact on the supply chain and the access challenges to and inside
Gaza, humanitarian organizations face significant logistics challenges for the
delivery of relief supplies and life-saving cargo. In response to the request
made by the Palestine Humanitarian Country Team, the Palestine Logistics
Cluster was officially activated on ‎16 October ‎2023. A logistics coordination
cell, part of the Palestine Logistics Cluster is also set up in Cairo to
support the Gaza response.

ACCOUNTABILITIES/RESPONSIBILITIES:
‎1. Provide support to ensure the timely facilitation and management of the
customs process for WFP food commodities and non-food items as well as
coordinate with the concerned WFP staff and stakeholders to ensure customs
clearance of commodities.
‎2. Provide support to logistics operations and activities, following standard
processes and facilitating, directly or indirectly, the effective delivery of
food assistance to beneficiaries.
‎3. Support timely ordering and delivery of commodities and supplies to
authorized partners and destinations.
‎4. Support management of logistics vendors ' contracting activities including
performance monitoring and measurement.
‎5. Respond to a variety of technical queries/requests for support, following
standard processes, and obtaining guidance as required, to ensure timely and
accurate resolution of all enquiries with a high standard of client service
mindset.
‎6. Contribute to budget preparation, monitoring, and revision for all
delivery modalities, ensuring adherence to relevant procedures and in
compliance with corporate standards.
‎7. Assist in monitoring inventory management processes to track trends and
account for the inventory status from source to beneficiary.
‎8. Assist in the management of commodity accounting data quality and
integrity.
‎9. Support operational pipeline analyses, assessments, and operational
planning for all delivery modalities.
‎10. Process documentation for execution of logistics operations (e.g. customs
clearance, invoice verification), take appropriate actions to resolve
operational issues, and escalate various issues to the supervisor.
‎11. Collect and compile data, produce and/or contribute to reports (e.g.
CCTI, SPRs, financial closure, physical inventory, transport performance) and
ensure information accuracy in corporate systems in support of informed
decision-making.
‎12. Liaise with an internal and a limited number of external stakeholders to
support efficient logistics operations management.
‎13. Guide other support staff, to assist them in completing standard tasks to
agreed standards and deadlines.

QUALIFICATIONS & EXPERIENCE REQUIRED:
FUNCTIONAL CAPABILITIES:
Capability Name
Description of the behaviour expected for the proficiency level

Supply Chain Management and Optimization
Displays aptitude at monitoring and reporting on supply chain operations to
enable teams to efficiently assess the performance and sustainability of
current networks.

Planning, Project & Resource Mgmt
Supports the planning, forecasting & resource management efforts of own team
by collecting data from diverse sources.

Information Management & Reporting
Collates accurate and timely information and data to enable informed decision-
making on reporting within individual units and consequently the greater
humanitarian community.

Market Analysis, Contracting, and Operational Execution
Ability to collect and collate necessary information to enable WFP to make
informed operational decisions.

Warehouse and Inventory Management
Demonstrates ability to implement operational warehouse procedures and
normative guidance to manage WFP's warehouse, handle inventory effectively
through corporate systems, and ensure loss mitigation.

Technical Assistance and Coordination
Demonstrates awareness of the importance of technical assistance and
coordination with key stakeholders and an ability to carry out logistics
activities, respecting individual mandates and programme priorities.

Education: Completion of secondary school education. A post-secondary
certificate in the related functional area is desirable.

Experience Knowledge & Skills:
* Experience in managing customs procedures and processes.
* Experience using corporate systems to monitor ongoing shipments, pipeline information, insurance claims, and food stock.
* Experience analysing data (on commodities, funds, etc.) and drafting reports.
* Experience in measuring service providers' performance against set KPIs.
* Experience in assisting in the preparation of contract documentation.
* Experience in providing technical business support in corporate systems.

Languages:
National Professional: Fluency (level C) in English language and the duty
station 's language, if different.

WFP is committed to an accessible, inclusive recruitment process. Please
contact us at [email protected] to advise us of any disability-related
reasonable accommodation or accessibility requests you may have. A member of
the reasonable accommodation team will contact you to confidentially discuss
your needs.
This email is only to be used for any disability-related accessibility
requirements, and not for sending the application itself. Due to volume of
applications, any applications or CVs sent through this email address will not
be considered as a formal application and will not receive a reply from WFP.

WFP is committed to diversity and inclusion within its workforce. WFP has zero
tolerance for sexual exploitation and abuse, any kind of harassment, including
sexual harassment, abuse of authority or discrimination. All selected
candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN
Advisory Committee on Administrative and Budgetary Questions (ACABQ),
International Civil Service Commission (ICSC), FAO Finance Committee, WFP
External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other
similar bodies within the United Nations system with oversight
responsibilities over WFP, both during their service and within three years of
ceasing that service.
.
All WFP Employees are expected to demonstrate the following competencies and
standards of behavior, aligned with our core values and principles of WFP
LEADERSHIP FRAMEWORK: Leads by example with integrity, Drives results and
delivers on commitments, Fosters inclusive and collaborative teamwork, Applies
strategic thinking, Builds and maintains sustainable partnerships. Candidates'
alignment with these behaviors is assessed in our selection process.
WFP will not request payment at any stage of the recruitment process including
at the offer stage. Any payment requests should be refused and reported to
local law enforcement authorities for appropriate action.