Service Now Administrator

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Overview
People. Passion. Pride. This is what has driven our teams since ‎1833.
Since that time, we have developed to become a critical partner in the global
aviation industry, delivering time-critical logistics services at over ‎250
locations in over ‎58 countries, across six continents. But at the heart of our
business is our people. If you are seeking a role with opportunities to learn
and develop, this could be the beginning of an exciting journey.


The role holder will be part of the IT function, responsible for supporting,
maintaining and enhancing the Service Now platform. Ensuring the platform is
compliant, fit for purpose and meets customer requirements. The role holder
will be responsible for creating new functionality to meet the business needs
whilst ensuring documentation and training material is up to date and
relevant.
This role is based in Kuwait and you will require right the right to work in
Kuwait.

Main Accountabilities
* Developing ServiceNow software solutions using JavaScript, Web Services and HTML
* Work with Service Asset & Configuration Management and Asset Management teams to deliver expanded Discovery functionality
* Developing and delivering customized portal web pages in ServiceNow self service portal.
* Managing CMDB health by using Discovery (or equivalent methods) to support Assets and Configuration


Safety, Security and Compliance
You will have a responsibility and duty whilst at work to take reasonable care
of the health and safety of yourself and of others whilst at work. You must
carry out work in accordance with information and training provided and any
specific workplace health and safety rules or procedures. For further details,
please see the job description attached.


Qualifications and Experience
* General administration experience with proven ability to effectively prioritise workload in line with business requirements.
* Strong technical aptitude and understanding, including ability to quickly learn new applications.
* Excellent customer service skills
* Ability to work within a team environment
* Excellent written and verbal communication skills


Diversity
Menzies Aviation are a committed equal opportunity employer and encourage
applications for suitably qualified and eligible applicants regardless of sex,
race, disability, age, sexual orientation, gender reassignment, religion or
belief, marital status, pregnancy, and maternity. We strive to create an
inclusive working environment, where the different knowledge, perspectives,
experiences, and approaches of our global workforce are represented. Where
everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a
variety of resourcing tools to help us understand your skills and experience
in relation to the role. Please feel free to contact to recruiter below, if
there are any reasonable adjustments to our process that you would like us to
consider.
As part of our recruitment process, we will always consider how candidates fit
with our values which you can learn more about here.


Application instructions
Please click apply now. If you have any questions, you can contact
[email protected].

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