Senior Relationship Manager - Private Banking ( Kuwaiti Nationals Only)
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HSBC Private Bank seeks to be the leading international private bank for
business owners and their families. It provides clients with wealth, business
and family succession solutions in the largest and fastest growing markets
around the world. At HSBC Private Bank, we put our clients at the centre of
everything we do. With USD517 billion of total assets under management*, HSBC
Private Bank is one of the largest international private banks.
The role is responsible for managing, acquiring and growing profitable long-
term relationships with ultra and high net worth individual clients within the
particular region. The role is responsible for a holistic understanding of
clients' needs, and providing full-service banking and all transactions for
the ultra/high net worth clients through the marketing of all appropriate
company services. Additionally, this role will deliver innovative high value
solutions across all product lines, gaining significant business and
sustainable returns for the wider Group and provide leadership to teams to
support and deliver high net worth client performance against plan.
The role holder is expected to have a significant network within the Kuwait
Market and capable of leveraging off Group capabilities to generate
substantial New to Bank (NTB) business through that network
In this role, you will :
* Grow revenues, increase AUM of portfolio and increase inflows of net new money (NNM).
* Drive achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.
* Generate new opportunities out of referrals from existing clients or through other contacts to UHNW families and their respective family offices.
* Provide full-service banking and all transactions to high-net-worth individual clients by the extension of credit and the marketing of company services.
* Grow HSBC's share of client wallet involving product specialists to ensure product capabilities are in line with client/sector requirements.
* Identify event driven opportunities on an opportunistic basis, bringing in sector/country expertise as appropriate.
* Provide support to client's portfolio management- in close collaboration with the responsible Investment Counsellor.
* Establish and maintain networks for co-operation with other HSBC businesses, to support the creation of solutions to customer needs that span geographical/product boundaries and regulatory environments.
* Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
* Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved. In particular the incumbant has to fullfil the requirements of the CMA as far as far as registered employment positions.
* Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
* Manage junior coverage staff to support and deliver client performance against plan
* Follow-up on a regular basis and provide advice to enhance client's profitability in line with the risk appetite.
* Lead by example through financial results with excellent corporate behaviour
Requirements
To be successful in the role, you should meet the following requirements:
* Kuwaiti Nationals Preferred
* At least 7 years of relationship management /investment advisor experience in the banking sector banking with UHNW segment clients, with significant experience in originating and serving region based UHNW and upper HNW clients and families.
* At least 5 years' experience working within the relevant market.
* Fulfil the CMA requirements as far as the registered employment position is concerned.
* Proven track record developing business, assets growth and revenue generation
* Excellent commercial and negotiation skills.
* Highly developed communication skills for use in direct client contact and problem solving.
* Ability to provide strong financial and statistical analysis.
* Strong customer service focus.
* Attention to detail and the ability to think creatively to solve problems.
* Willingness to work in a target driven and high performance environment.
* Excellent understanding of financial markets and products
* Fluent in English and other languages would be an asset