Onsite Reliability Engineer - Service & Digital, Kuwait

Experienced Professional
(Asset Performance Management - APMS and Reliability Engineering)
Who are we?
Siemens ' technologybrings power and water to Middle Eastern cities, pioneers
digitalinfrastructure and industry and develops local talent through education
andknowledge transfer. With a leading role in Oil & Gas,
electrification,automation and digitalization, Siemens is building on more
than ‎40 years in theregion with innovative technology that supports
sustainable economic growth andenhances the lives of citizens.
Where will you be working?
Siemens Gas & Power - Service & Digital Business Unitdelivers the right
service solutions for gas turbines, steam turbines,generators or compressors
to increase efficiency, reliability and availabilitythroughout their entire
lifecycle. From modernizations and upgrades, remotemonitoring, lifetime
extensions, digital and condition monitoring to LTSAs forcomplete plants, we
partner with you to achieve optimal performance andmaximize success.
Lets talk about you!
Onsite Reliability Engineer:
* Bachelorof Engineering or Computer Science or Information Technology.
* Softwarecertified and experienced in software support.
* Minimumof Five (‎5) years ' experience in technical software support services.
* Experiencedand capable of supporting all the Software covered under the contract.
* Heshall have experience in the administration and maintenance of technicalsoftware.
* Capableof analysing and diagnosing software problems expeditiously.
* Possessthe skills of report writing, effective communication, conducting presentationsand training.
* Goodinterpersonal skills and an amicable disposition.
Job Description & Responsibilities.

• Assistthe users in software related issue and basic software usage support.


• Carryout all engineering & configuration services as required by the Companymainly in the areas of developing GC Maintenance analysis and all other relatedactivities


• Install,configure and integrate new software releases, minor and major upgrades for theexisting "MR &APMS" and engineering software. On-Site Support Engineershall regularly monitor the vendor activity related to new releases, upgrades,and follow-up with Company to obtain and install those releases.


• PerformMinor and Major upgrades as and when required for standard and customizedsolution.


• Workas a focal point of contact to coordinate with Third party software andhardware manufacturer for solving any software problem related to "MR&APMS"


• Provideanswers and solutions to all queries, questions and problems rose by the usersand shall resolve any fault within the Allowable Downtime referred to inService level of Contract specification and extend support to the engineeringand configuration for the software supplied as part of the "MR &APMS" andother software covered in this Contract.


• Conductbasic user training and hands-on training to end users on the usage of thesoftware & Applications, as and when required to do so at no additionalcost to the Company


• Provideany additional services and functional enhancement to "MR &APMS" as may berequired from time to time by the Superintendent


• Createreliability block diagram and other reliability models, conduct RDM workshop,etc. for the various Company's facilities as required.


• Providegeneral consultancy and support service to Company users and management on alltechnical and business aspects of the "MR &APMS"


• Backupand restore MR &APMS data and applications, Ensure backups are done as perrequirement. Backup plan must be submitted and approved by the Company.


• Administrationof the "MR &APMS" and reconfiguration of Application servers orworkstations for any additions or RDB modifications as and when needed,including coordination with end user or Instrumentation Team.


• Providecentral coordination role between the Company and the Contractor's back officesupport and conduct monthly presentation on the overall status and activity.


• Preparationof on-Site survey prior to software installation releases upgrade to verify thesuitability of the hardware, operating system and resources used by the enduser for satisfactory performance of the software


• Loggingof software and license related information (i.e. security keys, licensenumber, license utility, usage, software version and the like) in the Company'ssoftware inventory database; and user related information (i.e. user name,location, extension, asset number, and the like) for whom the "MR &APMS"software license has been installed in the Company's software inventorydatabase


• Preparationof software quick reference documents for distribution to concerned end users.


• Liaisonwith the Company's personnel and other contractors as advised by theSuperintendent to set up, update and configure the "MR &APMS" software& databases, Interfaces and resolve any arising problems or enhancement


• Diagnoseand resolve software problems. Necessary solution details shall be logged inCompany's Help Desk Database. Provide "MR &APMS" monthly performance andutilization reports.


• Conductknowledge transfer to end users on the usage of the Software, databases,implementation of new "MR &APMS" and Integration as and when required byCompany


• AssistCompany to install and configure new "MR &APMS" and integrate, includingreplacement of any existing MR &APMS.


• Co-ordinationwith IT administration, communication and network, backup admin and other teamsto solve any issue arising for the "MR &APMS" operation
  Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We
run on inclusion and our combined creative energy is fueled by over ‎130
nationalities. Siemens Energy celebrates character - no matter what ethnic
background, gender, age, religion, identity, or disability. We energize
society, all of society, and we do not discriminate based on our differences.

We value equal opportunities and welcome applications from people with
disabilities.

https://jobs.siemens-energy.com/jobs