(22007OU)
Kuwait-Al Asimah-Kuwait City | Full-time | Permanent | Standard
COME JOIN THE WORLD 'S MOST INTERNATIONAL COMPANY
A company that pioneered cross-border express delivery in 1969 and is now
active in more than 220 countries and territories worldwide. Join our team and
discover how an international network that's focused on service, quality and
sustainability, is able to connect people and improve lives through the power
of global trade. And not just for our customers, but for every member of our
team too. To learn more about our culture, motivated people and our purpose,
please visit www.dpdhl.jobs/express
DHL Express has an opening for a Tele Sales Agent. The main purpose of this
role is to maximize the sales revenue from an existing base of customers,
whilst at the same time generating new revenue from potential customers.
IN THIS POSITION YOU WILL:
* Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner
* Ensure that a high level of professional rapport is developed and maintained with all customers
* Promote and sell DHL's services and participate actively in the Sales Lead programme to contribute to the country revenue.
* Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders
* Update and maintain call details on appropriate systems so that all information is accessible for future reference and monitoring.
* Monitor credit issues and liase with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected.
* Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit
QUALIFICATIONS & KEY REQUIREMENTS:
Education Level
Bachelor's Degree or equivalent experience/qualification
Experience Level
2 years' experience in Sales
Posting Legal Entity DHL International Transportation Co WLL
**COME JOIN THE WORLD 'S MOST INTERNATIONAL COMPANY** A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Join our team and discover how an international network that's focused on service, quality and sustainability,…
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