Fashion Consultant - Female Candidates

Who we are
We are a leading luxury retailer in the Middle East, with more than ‎600
stores, ‎300 brands, and over ‎65 years of experience in the region, we are the
premiere destination for luxury goods. To fuel the next stage of our
organisation 's growth we are looking to build a world class team. From
physical retail through to supply chain and customer loyalty, we aim to use
technology and data to continuously improve every aspect of our operations. We
are looking for top talent to join us on this journey.
Ready to join our exciting transformation to become a hybrid retailer,
bringing luxury experiences to the fingertips of our customers everywhere?
Now's your chance. By being part of our journey here at Chalhoub Group, you
can make a real impact on customers and some of the finest brands in the
world. In return, you'll have everything you need to innovate your career.
What you'll be doing
At Chalhoub we express the exceptional! As a Fashion Consultant you will be
responsible for achieving individual and collective sales targets while
delivering exceptional Guest Experience; and ensuring support in the
implementation of CRM, CX and other key customer and people initiatives in-
store.
* You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
* Drive client relationships within an omni-channel approach
* Provide pre-buying feedback on products
* Drive eNPS through people experience initiatives and culture
* Ensure adherence to VM guidelines and SOPs
* Ensure click and collect are conducted within SLAs
* Ensure customer data is properly captured in adherence to marketing team requirements
* Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
* Support with in-store marketing events and activations
* Keep abreast of all brand social media activities and campaigns
* Drive sell-throughs within the store
* Support in-store CX initiatives
* Provide input to whats working well, whats not working well within the store
What we can offer you
We will help shape your journey with us through enriching experiences,
learning and development opportunities and exposure to different assignments
within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different
teams, different job roles, different categories and even different countries.
We offer diverse career paths for those who show drive and passion as well as
the desire to learn and grow.
Amazing benefits
We recognise the value that you bring, and we strive to provide a competitive
benefits package which includes health care, life insurance, child education
contribution, remote and flexible working as well as exclusive employee
discounts.