Public Area Shift Leader

Job Number ‎23222800
Job Category Housekeeping & Laundry
Location The St. Regis Kuwait, FAHD AL SALEM STREET PO BOX ‎5902 SAFAT,
Kuwait City, Kuwait, Kuwait VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Use checklists to ensure that cleanliness and condition of each assigned area
meets designated standards. Identify and report preventative or other
maintenance issues in public areas or guest rooms. Request preventative
maintenance or non-urgent repairs using appropriate method. Contact other
departments directly for urgent repairs. Clean, maintain, and store cleaning
equipment. Document and report outstanding issues. Complete required
Housekeeping paperwork. Respond promptly to requests from guests, Front Desk,
or At Your Service requests.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries; complete safety
training and certifications; properly store flammable materials. Ensure
uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome
and acknowledge all guests according to company standards; anticipate and
address guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Speak with others
using clear and professional language. Move, lift, carry, and place objects
weighing less than or equal to ‎55 pounds without assistance and in excess of
‎55 pounds with assistance. Ability to push and pull a loaded housekeeping cart
and other work-related machinery over sloping and uneven surfaces. Reach
overhead and below the knees, including bending, twisting, pulling, and
stooping. Stand, sit, kneel, or walk for an extended period across an entire
work shift. Grasp, turn, and manipulate objects of varying size and weight,
requiring fine motor skills and hand-eye coordination. Enter and locate work-
related information using computers and/or point of sale systems. Visually
verify and interpret written documents. Perform other reasonable job duties as
requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts
is committed to delivering exquisite experiences at more than ‎50 luxury hotels
and resorts in the best addresses around the world. Beginning with the debut
of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the
twentieth century, the brand has remained committed to an uncompromising level
of bespoke and anticipatory service for all of its guests, delivered
flawlessly by a team of gracious hosts that combine classic sophistication and
modern sensibility, as well as our signature Butler Service. We invite you to
explore careers at St. Regis. In joining St. Regis, you join a portfolio of
brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team, and become
the best version of you.