•Greet customer upon arrival •Establish eye contact with the customer with
fully understand customer requirements (Rental / Lease) •Collect all relative
information of the customer (Company / Individual) and all documents required
to process the sale. •Fully adhere to Al Mulla Rental standard operating
procedure (SOP) in relation to Rental / Lease / Corporate or individual
customer or Visitors / Vehicle delivery / Service /Damages & Accidents )
•Opening / Closing of Contracts. To ensure all documentation duly completed
and correct rates are applied and to make sure that customer fully understand
the terms and condition. •In case of service, check the service type, arrange
for replacement clean car, moving vehicles to garages and follow up on repairs
and give back the original car to customer •Follow up with customers on
payments. •Gather information and feedback from clients about their needs and
comments and report the same to management. •Ensure that the counter is kept
clean & tidy and house keeping is observed and personnel appearance is well
maintained (dress code).
Education Degree
: Diploma
Major
: Any
Years of Experience
: 2 - 3 Years
Field of Experience
: In customer service
•Proficient knowledge of customer service and standard office practices and
procedures •Proficient computer skills •Good Communication skill, both written
and verbal
Gender
: Any
Age
: 20 - 40 Years
Preferred Language
: Arabic, English
Duty Shift / Timings
: One Shift / 08:00 am to 04:00 pm
Salary
: Attractive Salary
Other Benefits
: Incentive based on the target achievement
Job Country
: Kuwait
Nationality
: Kuwait
Career Level
: Mid-Career
Owns and manages the customer experience in all interactions with customers and intermediaries that come to the counter. * The role of the Counter Agent is to own and manage the customer experience of small/midsized/one-time customers (Essential Services Customers) and selected Care customers. …
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* University degree with at least 3 years of proven experience in car sales and rentals * Good interpersonal skills, initiative and ability to communicate effectively with customers * Good track records in achieving revenue targets * Computer literacy * Transferable residence * Valid Kuw…
COUNTER STAFF REQUIRED TELUGU HINDI ENGLISH SPEAKING LADY STAFF REQUIRED FOR CARGO MUST TRANFER VISA ONLY NEED TO SEND CV WHATS UP 98768777
### **Job Description:** Responsible for greeting customers, processing rentals and selling optional services, answering and receiving telephone calls, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers …
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