Events Service Supervisor

Additional Information For Arraya Ballroom
Job Number ‎23181220
Job Category Food and Beverage & Culinary
Location Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait,
Kuwait VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Ensure staff is working together as a team. Inspect grooming and attire of
staff and rectify any deficiencies. Communicate with guests, other employees,
or departments to ensure guest needs are met. Respond to and try to fulfill
any special banquet event arrangements. Set up banquet area/room, ensuring
cleanliness and proper set up of furniture/equipment. Inspect and maintain
table set-ups for cleanliness, neatness and agreement with group requirements
and company standards, and resolve any problems. Document pertinent
information in appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees. Develop and maintain
positive working relationships with others, and support team to reach common
goals. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, and
answer telephones using appropriate etiquette. Ensure adherence to quality
expectations and standards. Read and visually verify information in a variety
of formats (e.g., small print). Stand, sit, or walk for an extended period of
time or for an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to ‎50 pounds without assistance and
objects weighing in excess of ‎75 pounds with assistance. Grasp, turn, and
manipulate objects of varying size and weight, requiring fine motor skills and
hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well
as up and down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform other
reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

At Courtyard, we 're passionate about better serving the needs of travelers
everywhere. It's what inspired us to create the first hotel designed
specifically for business travelers, and it's why the Courtyard experience
today empowers our guests, no matter the purpose of their trip. We're looking
for achievers who are passionate about providing a guest experience that goes
above and beyond, enjoy being part of a small yet ambitious team, and love
learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.