Waiter/ess (Server)

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Waiter/ess (Server)
A Waiter/ess (Server) is responsible for serving guests in a friendly, timely,
and efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Waiter/ess (Server), you are responsible for serving guests in a
friendly, timely, and efficient manner to deliver an excellent Guest and
Member experience. A Waiter/ess (Server) will also be required to have
extensive knowledge of menu offerings. Specifically, you will be responsible
for performing the following tasks to the highest standards:
* Manage guest queries in a friendly, timely, and efficient manner
* Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
* Ensure knowledge of menu and all products
* Ensure mis-en-place is well stocked at all floor stations
* Follow correct reporting procedures if faced with issues
* Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
* Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
* Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Waiter/ess (Server) serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:



  • Positive attitude

  • Good communication skills

  • Committed to delivering high levels of customer service

  • Excellent grooming standards

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams
    It would be advantageous in this position for you to demonstrate the following
    capabilities and distinctions:

  • Experience in Food and Beverage department and/or industry

  • Previous experience of cash handling

  • Knowledge of Food Hygiene Regulations
    What will it be like to work for Hilton?
    Hilton is the leading global hospitality company, spanning the lodging sector
    from luxurious full-service hotels and resorts to extended-stay suites and
    mid-priced hotels. For nearly a century, Hilton has offered business and
    leisure travelers the finest in accommodations, service, amenities and value.
    Hilton is dedicated to continuing its tradition of providing exceptional guest
    experiences across its global brands. Our vision "to fill the earth with the
    light and warmth of hospitality" unites us as a team to create remarkable
    hospitality experiences around the world every day. And, our amazing Team
    Members are at the heart of it all!

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