EN - Reservation Agent -Arabic speaker

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Company Description


"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!


BELIMITLESS"


Job Description


Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations
Agent, you will make our guests feel welcome and reflect the exceptional
experience the come when they arrive!
What is in it for you:


Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across
the world!
Ability to make a difference through our Corporate Social Responsibility
activities, like Planet ‎21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized
through up-selling
Recommend property facilities and assist guests with information and special
requests
Book room reservation requests, enter rooming lists, and update accurate
information in the system


Qualifications



  • Bachelor Degree in Business or similar preferred

  • Minimum of ‎1 year operational experience in hotels reservations / Front office functions .

  • Working understanding of Reservations principles

  • Strong reporting and analytical skills


Additional Information


experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus .
Arabic speaker will be an advantage.

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Language: English