Administrator, Archiving

DESCRIPTION

JOB PURPOSE
* Jobs at this level will provide office support to the Archiving department and to ensure timely communication and smooth work flow.
Principal Accountabilities
* Scanning image, Validation for Account opening files and amendments
* Receiving Customer On Boarding (COB) Account opening files in COB system
* Receiving Credit Card files in COB system
* Receiving Loan files in COB system
* Work Order follow ups
* Helping in Retrieving cheques and other transactions
* Uploading data in Archiving system
* Responding to Emails and query, while Team Leader, Admin Services is not available
* Carrying out the jobs of Team Leader, Admin Services while he is on leave
* Responsible for Imaging the account opening applications & documents and ensure completeness of all scanned documents.
* Follow day-to-day operations in the Imaging unit involving imaging Account Opening applications and ensuring that these activities carried out with maximum efficiency. Security and control in accordance with established procedures and agreed service standards
* Ensure the validity of documents& quality of scanning before auctioning them on the system
* Deliver efficient and quality services to the both internal and external customers that meet or exceed agreed service standards
* Maintain security over the imaging activities by strict adherence to the control policies and procedures.
* Co-ordinate for all activities issues/ enquires relating to Imaging feedback into process improvements
* Continuously follow/ recommend related procedures and systems to understand and implement and enhancements to operational procedures, workflow systems in the unit
* Keep Advising of material operational /process weakness and non-compliance with controls of Imaging activities
* Any other activity as required for the unit as per agreed service standards
* Maintain both efficiency in operations and quality in service delivery at the same time