Assistant Human Resources & Training Manager

Job Number ‎23212576
Job Category Human Resources
Location Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin
Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists in carrying out the daily activities of the Human Resource Office
including recruitment, total compensation, and training and development.
Additionally, he/she assists in delivering HR services that meet or exceed the
needs of employees and enable business success; as well as ensuring compliance
with all applicable laws, regulations and operating procedures.

CANDIDATE PROFILE

Education and Experience
* High school diploma or GED; ‎2 years experience in the human resources, management operations, or related professional area.
OR
* ‎2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Recruitment and Hiring Process
* Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
* Assists in establishing and maintains contact with external recruitment sources.
* Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
* Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
* Assists in monitoring candidate identification and selection process.
* Performs quality control on candidate identification/selection.

Assisting in Administering and Educating Employee Benefits
* Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
* Assists with unemployment claim activity reports.
* Attends unemployment hearings and ensures property is properly represented, as needed.

Assisting in Managing Employee Development
* Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
* Ensures employees are cross-trained to support successful daily operations.
* Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
* Ensures attendance by all new hires and participation of the leadership team in training programs
* Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.

Assisting in Maintaining Employee Relations
* Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
* Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
* Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
* Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
* Partners with Loss Prevention to conduct employee accident investigations, as necessary.
* Communicates performance expectations in accordance with job descriptions for each position.

Assisting in Managing Legal and Compliance Practices
* Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
* Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
* Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
* Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
* Communicates property rules and regulations via the employee handbook.
* Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
* Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
* Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over ‎120 properties in more than
‎35 countries, offers the promise of authentic experiences that evoke lasting,
treasured memories. Our more than ‎100 years of experience, beginning in ‎1906
under the Italian CIGA brand - a collection of Europe's most celebrated and
iconic properties - serves as a solid foundation as we continuously evolve to
exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each
luxury hotel and resort is a unique and cherished expression of its locale - a
portal to the destination's cultural charms and treasures. If you are someone
with an appreciation for evocative storytelling, a keen interest and passion
for this destination's heritage, and a desire to deliver genuine,
personalized, and anticipatory hospitality, then we invite you on our journey.
In joining The Luxury Collection, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.