Counter Sales Associate(Job Number: COU000575)
Description
* Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
* Take part in the opening and closing duties in compliance with the norms and internal procedures
* Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
* Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
* Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
* Ensure a clean environment by implementing hygiene practices such as "Clean as you go" policy and sanitation of the counter display
* Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
* Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
* Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
* Receive and handle cash payments including exchange and money transactions while following the set policies
Qualifications
* High School Degree
* 0 - 1 year of experience in customer service
* Fluency in English
* Analytical Thinking: level 1
* Attention to details: level 2
* Change and Adaptability: level 1
* Cultural Awareness: level 1
* Customer Focus: level 1
* Planning and Organizing: level 2
* Teamwork: level 2
Organization: Paul Cafe
Primary Location: United Arab Emirates-Ajman CC
Schedule: Full-time
Unposting Date: Ongoing
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