Assistant Director of Food & Beverage

Four Seasons Sharm El Sheikh is looking for a talented Assistant Director of
Food & Beverage who is responsible for overseeing all aspects in Plan,
organize, direct and control the work of employees and managers in the in the
Food & Beverage Division while ensuring exceptional service and attention to
guests.
At Four Seasons we consider life and work to be richer when we truly connect
with the people and the environment around us. Our family members are masters
at their crafts - a gardener can become an artist, a manager a conductor, a
chef an inventor. We look for employees who share the Golden Rule: people who,
by nature, believe in treating others as we would have them treat us. We look
for our people to characterize a shared passion for excellence and to infuse
that enthusiasm into everything they do.
Four Seasons Resort is located in Sharm El Sheikh, South Sinai. The resort
sprawls across an enchanting natural preserve and is embellished by the
emerald-colored Red Sea.
Job Description:
* The Assistant Director of Food and Beverage is responsible for ensuring that all areas within the Food and Beverage department are properly managed in a structured and professional manner.
* Assist the Department Head in order to achieve the optimum performance of each operation outlet within the Food and Beverage department.
* General Duties and Responsibilities include:
* To take overall responsibility for Food & Beverage (F&B) department in the absence of the Director of F&B
* To monitor guest feedback in relation to service, products and promotions and reviews in accordance with the Director of F&B
* To oversee all training activities of the F&B department in conjunction with the Director of Learning & Development
* To review and control the weekly payroll and overtime sheets and monitor according to budget
* To consult all outlet managers on operating requirements and quality standards
* To be proactive during service peak times maintaining a highly visible profile in outlets
* To assist the Director of F&B on reports, forecasts, budget, marketing plan, festivals and special promotions
* To interview candidates for F&B service vacancies
* To work with accounts department to oversee physical inventories, analyses specialized reports, slow moving items and low stock list and productive norms
* To control inventories of F&B commodities, small equipment and other consumables and to suggest FF&E replacements or additions
* To ensure adequate yield and profitability of F&B operations
* To have strong analytical skills -understand key business indicators and competitive trends and develop approaches to tackle these challenges
* To keep informed of competitive trends, new products and legislation
* To ensure that guests feel welcomed and comfortable in all F&B outlets including restaurants, bars, in- and around all places where F&B services are provided to guests
* To anticipate and attend to guests needs in all F&B outlets and ensure maximum guest satisfaction at all times
* To ensure that guests are properly informed and guided as to the choices available to them in terms of F&B services
* To meet guests regularly, listen to and discuss their preferences so as to ensure the best possible fit between guest's requirements and services provided
* Performs any additional or special duties, as directed by the management and function as the manager on duty
* To develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result
* To assist in monitoring and analyzing the activities and trends of competitive restaurants and bars
* To have background in fine dining and organizing and managing high-profile banquets/functions
* To be excellent organizational and planning skills
* To have ability to work under pressure at all times
* To direct and supervise all F&B operations at close range by being physically involved in all aspects of the operations
* To be capable of managing ‎320+ team members
* To be able to train and coach the workforce and lead by example
* To operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment
* To comply with the hotel environmental, health and safety policies and procedures.
KNOWLEDGE AND SKILLS:
Education:
College degree preferably specializing in hotel/restaurant management or
equivalent experience is required.
Experience: Three to five years previous experience in multiple food &
beverage department head positions internationally.
Skills and Abilities: Requires a working knowledge of division operations as
well as Four Seasons cultural and core standards, policies, and standard
operating procedures. Working knowledge is generally learned on-the-job.
Requires ability to operate computer equipment and other food & beverage
computer systems.
Requires reading, writing and oral proficiency in the English language.