A Commercial Coordinator will fully support, from administrative, customer
service, and sale lead development perspectives, the Sales team to develop
future and repeat business.
What will I be doing?
As Commercial Coordinator, you will fully support, from administrative,
customer service, and sale lead development perspectives, the Sales team to
develop future and repeat business. Specifically, you will be responsible for
performing the following tasks to the highest standards:
* Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
* Understand fully the hotel amenities, packages and promotions
* Generate and develop sales leads and contact potential clients to build business relationships
* Produce quotations and written confirmation to all clients
* Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
* Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
* Arrange and carry out Hotel show rounds
What are we looking for?
A Commercial Coordinator serving Hilton brands is always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
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