Accounts Receivable Clerk

Accounts Receivable Clerk
The role aims to be recognized as a trusted finance team member. This role
supports the finance lead in all training and development activities to
develop best-in-class finance professionals and assists in developing their
finance team. This role supports a robust control and compliance environment
and contributes to implement EMEA Operations Finance innovations and projects.
What will I be doing?
The Accounts Receivable Clerk is contributing and supporting the Accounts
Receivable / OTC (Order to Cash department) for the efficient operation of
Billing and Collection and all activities related to credit control, billing
and collection. Specifically, you will be responsible for performing the
following tasks to the highest standards:
* Assists the Credit/Finance department in any other way deemed necessary for the efficient overall operation of the Accounts Receivable / OTC (Order to Cash department).
* Ensure a smooth operation of billing and collection in full compliance with the policy, regulatory and contractual framework.
* Business partner with all hotel finance team members and a broad range of internal and external stakeholders, including Commercial and Operations.
* Participate in all relevant Finance development programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton's job segregation policies.
* Ensures that all debtors are billed in a timely fashion.
* Ensures that all necessary supporting documentation is submitted with invoices to substantiate charges and ensures payment is collected in a timely fashion.
* Ensures the timely delivery of invoices within three working days.
* Ensures that all city ledger invoice batches are posted and reconciled on a daily basis.
* Ensures the posting of invoices is done using the correct debtor codes.
* Posts and reconciles credit card transactions for all credit card types and follows up with banks on outstanding credit card reimbursements.
* Handles all credit card queries.
* Prepares credit card rebates/refunds with complete supporting documents/approval.
* Follows up the collection of inter-hotel billings and Hilton Honors redemptions.
* Ensures proper filing systems to facilitate retrieval of information.
* Posts and allocates all payments received accurately and on a timely basis.
* Ensures all monthly debtor statements are sent on a timely basis.
* Ensures all advanced payments received are properly recorded.
* Notifies the hotels on all advanced deposits received.
* Reviews and follows up on short paid invoices and credit balances for necessary actions.
* Reviews month end aging reports and ensure all reports reconcile and balance against the general ledger.
* Checks the travel agent commission's reports on a daily basis to ensure accuracy of payments.
* Prepares and processes the Travel Agents commission reports for both local and international travel agents.
* Responds to queries from guests, travel agents and creditors on a timely basis.
* Assists the Credit Manager with month end processes.
* Handles all requests and enquiries in a timely, efficient and friendly manner.
* Minimises the risks of accidents and workers compensation costs by ensuring the correct work practises are used and that the area is safe from hazards.
* Is flexible in relation to working hours, especially at month end.
* Prepares trade accruals at month end.
* To perform any additional tasks assigned to ensure that the hotel functions smoothly.
What are we looking for?
* Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
* Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
* Ability to proactively identify and prevent potential problems
* Ability to help develop problem solving skills among direct reports and other team members as appropriate
* Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
* Detail oriented and organized
* Ability to develop presentations and effectively present to all levels of company, hotels & owners.
* Strong communication and negotiation skills (all levels of management and external customers)
* Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
Additional Preferences:
* University degree in Accounting or Finance
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!