Manager of Department of Student Life

Job Title:

Manager of Department of Student Life* *

Job Summary:

The Manager of Student Life is responsible for creating and supporting a high-
quality student life experience for all students at AURAK. The Manager of
Student Life creates, implements, and facilitates opportunities for co-
curricular learning and student leadership development as well as promotes
proactive retention activities and student engagement. The Manager of Student
Life functions as a student advocate by responding directly to student needs
and issues affecting student well-being, promotes relationships with
individual students and student groups, and serves as a liaison between
students and staff/faculty.

Job Description:

Office of Student Affairs
Manager of Department of Student Life
American University of Ras Al Khaimah

The Office of Student Affairs at the American University of Ras Al Khaimah is
seeking an experienced higher education professional for the position of
Manager of the Department of Student Life. The Manager of Student Life reports
directly to the Associate Provost for Student Affairs and is responsible for
creating and supporting a high-quality student life experience for all
students at AURAK. The Manager of Student Life creates, implements, and
facilitates opportunities for co-curricular learning and student leadership
development, as well as promotes proactive retention activities and student
engagement experiences. As the supervisor of the Student Life Department, the
Student Life Manager oversee the work of the Coordinator for Student Affairs,
the Senior Student Life Officer for Sports, and a department secretary.
This position is responsible for the development and implementation of on-
campus and off-campus AURAK student life programming for all students, and for
supporting residence hall programming. He/she creates, develops, markets, and
assesses student programming and initiatives that promote high-quality student
life experiences and holistic well-being. The Manager successfully coordinates
all functions of the Department of Student Life and provides oversight and
planning for all campus-wide signature student events and programs such as
Global Day, UAE Day, Flag Day, New Student Orientation, and First-Year Student
Welcome Party. This person also creates and develops other signature programs
as appropriate and markets and promotes all activities to students, faculty
and staff. Student discipline and responding to and resolving student concerns
and complaints also falls within the scope of this position. Overseas the
creation of graphics and marketing student programs and activities on social
media to reach students in the most current and effective manner is a required
element of the marketing efforts for student programs and activities, and this
position has oversight and management of Student Success social media
accounts. Further, due to the large number of programs and activities, the
Manager coordinates a rolling schedule of staff chaperones for all trips and
programs, both on and off campus. To assure safety and consistency, the
Manager serves as chaperone both off and on campus more often than any other
staff person. These and other responsibilities of the position require
frequent work in evenings and on weekends.
Qualities and Abilities
* Demonstrated ability to produce results while working in a fast-paced, results-oriented environment with minimal direction.
* Knowledge of trends, issues, and accepted practices relevant to higher education, student affairs, student leadership development, and student well-being.
* Excellent customer service skills, along with strong planning and organizational skills, accompanied by attention to detail, demonstrated ability to efficiently and effectively solve problems.
* Ability to deliver excellent written and oral reports in English, with a high level of English proficiency. Fluency in Arabic would be of benefit.
Qualifications:
* Master's Degree in Higher Education Administration, College Student Personnel, Counseling or a closely related field.
* Three years of experience in student activities planning or programming for students, preferably in North America, or in the UAE in a university following the North American model.
Application:
Applicants for the position should submit a cover letter detailing how their
experiences and qualifications are aligned with the requirements of the
position, along with a current resume that contains the contact information
for three professional references. Applications should be submitted online at
the following link: https://employment.aurak.ac.ae/account/register