Kids Club Shift Leader

A Kids Club Shift Leader is responsible for ensuring the guest experience
whilst they enjoy the Hotel's Recreational facilities, including the Pool and
Spa area. You will be responsible for the distribution of Pool towels to
resort guests and provide them with a warm and sincere welcome. Monitoring the
guest needs and safety is paramount to this role.

What will I be doing?

As a Kids Club Shift Leader, you will be responsible for greeting guests
immediately with a sincere and friendly welcome.

• Assist guests their needs related to the pool / beach area


• Respond to guest requests, comments, and concerns in a timely manner


• Maintain cleanliness of general pool / beach area including emptying used pool towel bins, organizing pool / beach furniture, collecting towels, and neatly arranging the pool towel storage shelves


• Confirm guest registration prior to issuing resort property


• Monitor product inventory in order to minimize the loss of resort property
  What are we looking for?

A Kids Club Shift Leader serving Hilton Brand Hotels is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:

• High School Graduate or equivalent required


• Must maintain a neat, clean and well-groomed appearance


• Intermediate English language skills


• Basic computer knowledge
  It would be advantageous in this position for you to demonstrate the following
  capabilities and distinctions:


• Previous customer service experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!