IT-Related Support Person

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job Information:



  • Providing technical support in the end-user service for all IT-related support questions and service requests

  • Receiving events and work requests by phone, service portal and chat service

  • Service event management, recording, advice and resolution

  • Forwarding service requests to responsible production teams and third parties

  • Various authorization management tasks

  • Informing end users about the status of service requests

  • Maintenance of customer-specific instructions


Job Experience:



  • Relevant educational background (e.g. computer science degree)

  • We consider previous Service Desk work experience and experience in managing and using Active Directory an advantage

  • Good IT skills (operating systems, device environments, software and mobile devices)

  • Excellent customer service skills

ملخص الوظيفة

  • المُعلن : SpurSol
  • تاريخ الإعلان : 23/02/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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Language: English