Room Attendant

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Position: Room Attendant (Full time #‎532812)
Property / Office: Mandarin Oriental Jumeira, Dubai
Location: Dubai, United Arab Emirates


Responsibilities



  • It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.

  • MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.

  • It is part of your role and your responsibility to fully support all learning and development activities.

  • You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.

  • Use of the hotel's network, computers or internet access which is in the hotel's view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.

  • Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.

  • Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.

  • Mandarin Oriental Jumeira, Dubai has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.

  • To carry out any additional duties requested by management, related to hotel operational activities.

  • Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory colleagues during initial training

  • Remove all soiled linens and towels from room and handover to housemen or dispose in linen chute

  • Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.

  • Arrange all toiletries straightened on a piece of cloth in occupied guestrooms

  • Replenish all amenities and terry items

  • Efficiently make bed to meet appearance standard as demonstrated

  • Arrange all clothing items in occupied guestrooms, folded neatly according to standard as demonstrated

  • Upkeep and clean guestroom and bathroom and include all inside windows and mirrors

  • Remove all room service trays from guestroom hallways and/or corridor and bring to back landings and call for pick up

  • Vacuum the guestroom's carpet and wipe down furniture and baseboards according to standard in all assigned work areas

  • Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task

  • Ensure to sign in and out for your keys and your hand-held device on a daily basis

  • Hand over any special requests to the incoming shift leader or respective manager

  • Report any suspicious persons or items in the guest rooms/ corridors

  • Recognize and report all missing, damaged or substandard furniture, fixtures and equipment

  • Ensure that all electronic devices (television, remote controls, stereo, lamps, and telephones) are working properly

  • Evaluate work assignment and prioritize work load according to guest requests

  • Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file

  • Follow all MOQA, LQE, LQA, Forbes & FLHSS&E standards at all times

    • Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.

    • Return all articles left by guest to Lost & Found and adhere to Lost & Found policy

    • Adhere to Do Not Disturb policy

    • Other duties assigned by the Executive Housekeeper and Assistant Executive Housekeeper




Skills & Qualifications



  • Senior High School Diploma or equivalent.

  • Vocational Diploma in Hospitality related subject is an advantage.

  • Minimum ‎1 year experience working in a luxury hotel environment.

  • A minimum of ‎1 year Housekeeping experience in luxury hotels

  • Middle East experience is an advantage.

  • Hotel pre-opening experience is an advantage.

  • Prior experience with HotSOS is an advantage.

  • Clear communication; effective verbal and written communication skills in English is required.

  • Arabic speaker is an advantage.

  • Ability to plan and organize large projects.

  • Perform job with attention to details and the ability to organize and handle multiple tasks effectively.

  • Strong problem-solving skills.

  • Professional appearance.

  • Physical capabilities to stand for a long period of time.

  • Flexibility to work overnight as required.
    Advertised: ‎15 Nov ‎2022 Arabian Standard Time
    Applications close: ‎28 Feb ‎2023 Arabian Standard Time

ملخص الوظيفة

  • المُعلن : Mandarin Oriental Hotel Group
  • تاريخ الإعلان : 05/01/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

وظائف أخرى مثل هذه الوظيفة

دبي
11/06/2022

**Posting Date** Jun 10, 2022 **Job Number** 22097136 **Job Category** Housekeeping & Laundry **Location** La Ville Hotel & Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Autograph Collection Hotels …

دبي
09/06/2022

To be successful as a Room Attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards. ## **Required Experince** * High school diploma, preferred. * Previous guest service and/or housekeeping experience. * Expe…

دبي
28/05/2022

**Posting Date** May 24, 2022 **Job Number** 22085693 **Job Category** Housekeeping & Laundry **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Luxury Collection **Schedule** Full-Ti…

دبي
26/05/2022

Do you like keeping up appearances? Are you passionate about having pillows plumped to perfection, mirrors gleaming and team sparkling? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Knowing that first…

دبي
06/07/2022

**Posting Date** Jul 04, 2022 **Job Number** 22112679 **Job Category** Housekeeping & Laundry **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Luxury Collection **Schedule** Full-Ti…

دبي
07/07/2022

**Job Number** 22112679 **Job Category** Housekeeping & Laundry **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type…

دبي
11/04/2023

**_" The world is yours with Melia"_** Joining Melia is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big fa…

دبي
25/05/2023

Company Description ** NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the w…

دبي
26/05/2023

**Position:** Room Attendant (Full time #535250) **Property / Office:** Mandarin Oriental Jumeira, Dubai **Location:** Dubai, United Arab Emirates # **Responsibilities** * It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedure…

دبي
05/05/2023

**Job Number** 23083232 **Job Category** Housekeeping & Laundry **Location** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Man…

Language: English