Al Majlis Chauffeur-Dubai Airport Customer Service

Al Majlis Chauffeur
Make a difference every day

The Job Opportunity
The purpose of the Chauffeur role is to provide executive transport for
prestigious customers between the Al Majlis Terminal and departing gates/
arriving flights, while providing World Class Service.

Serco has been providing air traffic and transport control services in the
region for over ‎60 years, Serco has a profound understanding of the region,
having been operating in the Middle East since ‎1947 (for more than seven
decades).

This opportunity is in Dubai Airports.

Key accountabilities
Driving Airport VIPs in luxury cars or vans, to and from Airplanes, in an
airside location.
Providing a first-class service for the guests including opening doors at the
beginning and end of the guests’ journey, adjusting air temperature to the
guests requirements
Assisting guests with loading/unloading of their possessions, as required
Ensuring that the vehicle remains pristine, in excellent working order and
clean inside and out
Meeting and welcoming Arriving guests from arriving flights that are both
parked remotely and air bridge accessible using a placard.
Always Communicating with dispatch personnel, to report location and status
Always Abiding by all UAE Road Regulations and Airport Regulations
Supporting customers with any additional errands they may have

What we are looking for in our candidates:
Have the ability to communicate at all levels in the organisation.
Excellent problem-solving skills
Ability to maintain customer confidentiality
Ability to work in an individual and team environment
High energy level
Proven integrity
Flexibility
Excellent organizational and time management skills
Responsible to ensure the safety of the guests while travelling

Specific requirements
‎2-‎3 years experience in similar role
Solid customer focus and customer relationship experience.
The ability to pass Airport Driving Permit
Airport driving experience is desirable
Ability to drive multiple types of light vehicles
Valid UAE driver’s licence
Commercial driving licence would be an advantage

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has
important role to play.
https://www.serco.com/me

We are a team of ‎50,000 people responsible for delivering essential public
services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.

Join Us
Serco is committed to Equal Employment Opportunities and is committed to
ensuring the safety of all of its employees through its Zero Harm initiative.
Please visit www.serco.com/careers for more information.