Food & Beverage Shift Leader

Job Number ‎23004321
Job Category Food and Beverage & Culinary
Location Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz
Al Saud Street Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates
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Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Complete opening and closing duties as necessary,
including setting up necessary supplies and tools, cleaning all equipment and
areas, locking doors, etc. Maintain cleanliness of work areas throughout the
day, practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability, service, safety, and well being of guests. Complete work orders
for maintenance repairs and submit to appropriate department or contact
directly for urgent repairs. Report any employee, guest, and/or vendor
incidents and accidents to management and Loss Prevention at the time of the
incident and/or accident. Communicate information to manager/supervisor by
documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role
model. Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager; and
complete safety training and certifications. Ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language. Develop
and maintain positive working relationships with others, support team to reach
common goals, and listen and respond appropriately to the concerns of other
employees. Ensure adherence to quality expectations and standards. Read and
visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Stand, sit, or walk for an extended period of time or for an entire work
shift. Move, lift, carry, push, pull, and place objects weighing less than or
equal to ‎50 pounds without assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces. Move up and
down stairs and/or service ramps. Reach overhead and below the knees,
including bending, twisting, pulling, and stooping. Perform other reasonable
job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International's flagship brand with more than
‎500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and
consists of more than ‎80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.