Job Number 22218819
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab
Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Open doors and assist guests/visitors entering and leaving property. Monitor
and direct personal and commercial vehicle traffic on property, including
guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are
legally parked and to maintain a smooth and efficient flow of traffic. Supply
guests with directions and information regarding property amenities, services,
and hours of operation, and local areas of interest and activities. Monitor
and maintain safety, security, and cleanliness of parking areas/levels, and
report any vehicles/safety hazards, unauthorized personnel, or potential
security problems to the manager/supervisor. Maintain security of vehicles and
vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals. Comply with quality assurance expectations
and standards. Stand, sit, or walk for an extended period of time or for an
entire work shift. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
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