Reference Code: 79085
Dubai, DU, AE
Permanent
Since the legend's reincarnation in 1994, A. Lange & Sohne has been one of the
most respected and successful watch brands in the luxury sector. Our whole aim
is to continue our tradition with new, outstanding products, very much in
keeping with Lange's claim: State-of-the-art tradition. What we expect from
our watches, we expect from us: Never stand still.
MAIN PURPOSE
The sales associate will be responsible for promoting the brand image and
achieve the monthly sales objectives, offering exclusive client experience in
line with the brand guidelines and act as a Maison Ambassador.
SALES AND BUSINESS DEVELOPMENT
* Achieve monthly sales objectives
* Drive and achieve individual objectives and be accountable for sales results
* Anticipate & identify sales opportunities
* Ensure high levels of customer satisfaction through excellent customer service
* Build and maintain client data-base through consistent follow-up and scheduling appointments
CLIENT ACQUISITION
* Act as Brand ambassador in and outside of the Boutique
* Build brand and boutique awareness and equity
* Generate prospects and convert to clients
* Build and maintain strong relationships with clients
* Provide excellent customer service with the ability to develop meaningful and loyal client relationships
CLIENT EXPERIENCE
* Maintain high level of visual merchandising standards and the boutique condition in coherence with the Brand guidelines and strategy
* Upgrade professional market knowledge in luxury watches, to be able to act as speaking partner with the clients
* Customize presentations and interactions with each client
ADMINISTRATION AND BACK-OFFICE
* Follow the group retail policies and procedures
* Adhering to the groups retail, security polices & procedures
* Ability to manage basic store operations, processing shipment transfers in a timely manner,
* Follow the group security policies and procedures
* Maintain awareness of inventory and communicate replenishment requirements
* Maintain boutique back office high standard operation
* Prepare monthly reports
CANDIDATE PROFILE:
* Previous job experience in a sales role in luxury retail boutique
* Sales driven, strong sense of luxury service and aesthetics
* Confident to attend and deal with elite clientele
* Strong ability to build and maintain client relationships
* Excellent communication and presentation skills
* Detail oriented with a pleasing personality; demonstrate an energetic and positive attitude; team player
* Excellent in oral and written English
* Existing deep knowledge of one or more fine watch brands is a plus
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