Team Leader/Supervisor Call Centre

؜ - ؜دبي ؜ -

تفاصيل الوظيفة


  • We, Executive Search Worldwide are inquest of suitable candidates for Team Leader/Supervisor Call Centre for one of our clients for the following roles.
    Position Title: Team Leader/Supervisor Call Centre
    Position Based In: Dubai - UAE
    Gender: Equal Opportunity Employer
    Professional Qualification: Bachelor Degree
    Professional Experience: Minimum ‎5 years
    Job Descriptions / Responsibilities:

    • Responsible to attend all incoming questions from call center executives.

    • Responsible to inbound and outbound performance.

    • Responsible to inform staff on all new services and procedures.

    • Keep a good coordination in the team, organize and follow up their activities.

    • Report to the Call Center specialist on daily basis.

    • Responsible to issue daily and monthly reports of the team.

    • Responsible to monitor team performance.

    • Responsible to contact customers to respond to inq
      uiries/complaints or to notify them of claim investigation results and any
      adjustments.



ملخص الوظيفة

  • المُعلن : Executive Search Worldwide
  • تاريخ الإعلان : 23/07/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

دبي
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**About Us** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world 's best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer I…

دبي
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Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual and contact centre targets and objectives. Assist the Manager in driving improved overall performance in the department. Job Outline: - Coach, dev…

دبي
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Language: English