Waiter/ss

About Company

Meydan Hotels & Hospitality
Translated from Arabic, Meydan means 'a meeting place'. Through its collection
of luxury hotels & resorts, Meydan Hotels provides its guests and customers
with a myriad of unique and iconic places to meet.
Whether it is a meeting of minds at a board meeting or a meeting of hearts at
a wedding reception, Meydan Hotels has unrivaled venues that make its
properties the place to meet.

Meydan Hotels not only personifies warm, authentic yet modern Arabian
hospitality; it also represents luxury, elegance, space, style, action, and
serenity.
With its home in Meydan City, a prestigious new business, sporting, and
lifestyle destination in Dubai, Meydan Hotels is ideally situated at the
epicenter of one of the world's most exhilarating destinations. Its portfolio
currently includes The Meydan Hotel and Bab Al Shams Desert Resort in Dubai.

Job Descriptions

Core Functions:

Serves Food & Beverage to the guests in the assigned station / place of work
in a courteous, professional, efficient and flexible manner consistent with
established performance and productivity standards in any of the Food &
Beverage Outlets (Restaurants, Bars, Room Service, Pool Restaurant) in order
to maximize guest satisfaction.

Duties / Responsibilities:

Understands all food and beverage items in the menu and the ability to
recommend food & beverage combinations and up-sell alternatives.
Recognizes and welcomes every guest.
Performs a final check of the table / tray or trolley set-up before seating /
serving guests
Assists guests with the chair when arriving and departing.
Introduces the appropriate menu and suggest menu specials to the guests.
Takes orders and ensure the correct posting into Micros.
Prepares and serves food & beverage orders and provides a courteous,
professional, efficient and flexible service at all times, following the
hotels Standards of Performance.
Follows correct sequence of service outlined in the Standard Operating Manual.
Checks all tables / trays / trolleys to ensure maximum cleanliness and
standard settings
Inquires about special dietary or allergic requirements of the guests and will
pass them on to the F&B Outlet Manager or Culinary team.
Handles money and guest charges accurately.
Handles guest enquiries in a courteous and efficient manner and reports guest
complaints or problems to supervisors if no immediate solution can be founded
and to assure follow up with guests.
Establishes a rapport with guests, maintaining good customer relationship.
Performs all duties and tasks in the assigned Place of Work to the standard
set.
Adapts to rotate within the different sub-departments of the Food & Beverage
Division or any other Department of the hotel as assigned.
Ensures that health, hygiene and safety regulations are complied with and
applied in the department in compliance with HACCP standards and procedures.
Performs opening and closing procedures established for the Place of Work as
assigned.
Assists in controlling the requisitioning, storage and careful use of all
operating supplies and equipment
Ensures that the Place of Work and surrounding area is kept clean and
organized at all times by keeping the glasses clean and the bar area orderly;
to clean and polish glassware, chinaware, hollowware, and flatware; cleans all
spillage during service time and closing; cleans soiled glass and wipes all.
Sets up tables and bars in accordance to food & beverage standards.
Monitors operating supplies by maintaining and controlling established food &
beverage par stock and operating supplies to ensure smooth operation and to
reduce spoilage and wastage.
Responsible on the discrepancies in the potential food & beverage cost
satisfactorily.
Reports for duty punctually wearing the correct uniform and name tag at all
times.
Maintains a high standard of personal appearance and hygiene at all times.
Projects at all times a positive and motivated attitude and exercise self-
control
Participates in daily briefings and monthly communication meetings to discuss
various aspects of food service and preparation.

Skills Required

Compensation & Benefits

• Confidential