Position Summary
Reporting to the General Manager of the GREENSTEEL Academy within the HR
function, this role will take accountability for providing full support in the
design and delivery of the strategy and plan. The role leads the design and
development of tools and resources which are innovative and engaging and meet
a variety of training needs to suit all levels across the organization. These
solutions will align with workforce planning outcomes and complex, unique
business contexts to support the rapid growth in capability of GFG’s people at
scale.
This role will evolve over time. It requires a flexible attitude with the
ability to work to high standards within existing guidelines and processes as
well as being comfortable navigating ambiguity with changing business
requirements.
The role suits an engaging leader who can manage a team of quality driven,
creative content designers and developers (potentially remotely) to support
their performance and ensure the products are delivered in scope and on time.
In addition to following traditional training needs analysis and workforce
planning processes, this position also involves exploring and synthesizing
complex information, together with senior stakeholder insights to identify
future critical skills and learning needs that are yet to be defined.
This role requires a deep understanding of adult learning, a passion for
workforce learning and staying current with modern approaches and tools as
well as building the capability of others and taking full accountability for
delivering quality solutions at pace. It involves contributing to team
projects and tasks outside their immediate responsibilities.
The ability to communicate effectively at all levels is essential.
Job Responsibilities
Providing full support to the General Manager in the design and delivery of
the Academy’s strategy and plans
Leading a team of content developers including goal setting and managing
deliverables
Leading the design of all Academy training programs and supporting assets
Identification and implementation of appropriate digital tools
Providing consultancy on Learning and Development approaches and tools to the
wider Learning and Development community across the Group
Consulting with business leads and technical subject matter experts on
appropriate solutions to identified requirements
Leading design of communications and engagement campaigns of Academy
initiatives
Creating processes and policies to support learning and development activities
as agreed with our stakeholders
Partnering with local business Learning Teams to promote the GREENSTEEL
Academy through implementation of talent and learning initiatives and events.
Proactively supporting the GREENSTEEL Academy team and stakeholders with any
additional ad-hoc tasks as required
Qualifications
Degree qualified
Qualification in production of online content desired
Qualification in instructional design and learning programme development
Software
eLearning authoring tools - Articulate 360 experience essential
Office365 tools
Yammer
SharePoint and WordPress websites highly regarded
LMS365 highly regarded
Skills & Experience
Experience project managing digital and traditional learning projects,
campaigns and events in a corporate learning environment including
communications, branding and engagement activities
Expert in applying adult learning theories and instructional design models for
a variety of blended learning interventions
Experience in curating and combining internal and external learning resources
from a variety of sources into a cohesive training programme
Comfortable exploring complex information and questioning key stakeholders
about future critical skills requirements to identify probable learning needs
Demonstration of learning agility in picking up relevant creative and learning
software e.g. Dynamic QR codes, 360 image photography
Understanding and awareness of current and up and coming Learning trends and
technologies
Excellent organizational and time management skills with great attention to
detail
Knowledge of workforce planning activities highly regarded
Knowledge of LEAN SIX SIGMA methodologies highly regarded
Excellent verbal and written communication skills with the ability to tailor
communications for different audiences
Excellent written and spoken business English. Other languages - desirable
Behaviours:
Ability to influence key stakeholders to support the adoption of learning
projects and campaigns outside of their immediate remit
Is comfortable working in a decentralized team/organization, relying on high-
level relationship building and influencing skills to assign responsibility of
tasks to those that are not direct reports or team members
Ability to handle competing priorities in a complex environment and manage
multiple projects in a professional and timely manner
Ability to collaborate and partner with diverse cross-geographical teams,
often remotely
Can-do attitude, a self-starter and has a proactive and creative approach in
resolving problems and issues
Ability to write, edit and present information in a clear and concise manner,
creatively and effectively
Ability to be resilient under pressure and meet project timelines