Job Purpose
Job Requirements
Education/Certification and Continued Education
High school qualification
Administrative qualification
IT qualification
Years of Experience
Essential Roles and Responsibilities
Functional Roles and Responsibilities
Welcome and greet every client in a warm and friendly manner and demonstrate excellent customer service at all times
Provide information to clients relating to services listed in the salon brochure
Identify the needs of the client by asking questions and appoint requested services
Handle client questions and concerns effectively and with empathy
Manage client complaints professionally and efficiently in line with the company after sales policy, escalating to management if necessary
Provide efficient and courteous handling of telephone calls
Manage the appointment system to achieve maximum productivity for each technician
Record details accurately and clearly to meet the salon requirements
Provide administrative support for the salon department
Manage all salon financial transactions regarding clients
Advise clients accordingly on retail products
Uphold municipality standards of hygiene and salon policies and procedures
Build relationships with clients and ensure all technical service is recorded for future reference
Encourage and inform clients of new trends focusing on upgrading appointments
Maintain a professional relationship with the clientele
Manage client retention with Book Back process
Encourage client referrals to achieve a full day column in line with working days and productivity growth
Maintain personal grooming standards at all times enhancing the image of the industry and Profile brand
Perform prep and cleaning of the reception area during working hours to ensure a comfortable environment for the waiting client
Report to management any concerns in connection with the salon departments and/or client issues requiring attention
Attend planned trainings as necessary to update skills
Update by self- learning to be confident within the role
Guide and supervise new reception staff as needed to support the department
Inform manager of depleting stocks as per individual technician request
Perform other role related duties as assigned
We are looking for a well spoken , good communication skills and good personality receptionist Preferably has salon experience and good management skills Salary is 350 with one day off and free transportation
Hiring for ladies beauty salon \- *Salon Manager* \- *Salon Receptionist* *Note:* Must have experience in salon/spa and preferably staying nearby to Mahboula *Requirements:* 1\. Visa 18 Ahli/Shoun 2\. Filipino preferred 3\. Immediate joiner Send CV to WhatsApp *69011493*
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Urgently Need Receptionist For Ladies Salon 55399391 Salmiya block 11 street - Arabian gulf street, building 25 - Club SVN POSTED BY: Nasreen Khan PRICE: KD 350 LOCATION: Salmiya PHONE: 55399391 Report abuse Login to Contact advertiser 55399391