Waiter/ess - Food & Beverage-Service - Jumeirah Zabeel Saray

Waiter/ess - Food & Beverage-Service - Jumeirah Zabeel Saray - (200000VX)

About Jumeirah & the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in
world class environments. We value diversity and provide equal opportunities,
employing over ‎14,000 colleagues from over ‎140 different countries including
locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe,
South America, Africa, and the Middle East.
We want you to do well from the beginning, so we'll give you every chance to
impress during the recruitment process. We promise our colleagues a warm
welcome and will help you feel part of our Jumeirah family from day one. You
can rely on us to support you as you settle into your journey with us and make
Jumeirah 'Your Place to Shine'.
Jumeirah Zabeel Saray is a luxurious beachside resort located on the west
crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is
inspired by the ancient palaces of Turkey and features hand-painted finishing,
Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman
Empire. The resort offers ‎405 rooms and suites, ‎38 Royal Residences and the
award-winning Talise Ottoman Spa, one of the largest and most luxurious spas
in the Middle East. The resort offers Sinbad's Kids Club complete with splash
park, nightlife destination Music Hall and a collection of eight diverse
restaurants which offer a vibrant selection of culinary experiences. The
resort also offers motorized and non-motorized water sports, complete with
private jetty offering shuttle boat transfers to and from the mainland of
Dubai.
About the Job:
An opportunity has arisen for a Waiter/ess position to join our Food &
Beverage-Service team in Jumeirah Zabeel Saray, The main duties and
responsibilities of this role:
* To follow proper payroll and uniform procedures.
* To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.
* To anticipate and service of guests' requirements before requests is necessary.
* To serve and clear food and beverage items in an unobtrusive and professional manner.
* To be familiar with the beverage service including stemware used and appropriates garnishes.
* To utilize a "Captain's Pad" correctly and for the sake of communication.
* To complete opening and closing side work as assigned and has all tables set according to standard.
* To present menus and explanations for all menu items as well as specials of the day.
* To present children's menus, when appropriate, and describe specials.
* To utilize the hotel's computer system ringing up sales, printing checks, closing checks, and completing closing readings.
* To carry trays, bus and reset tables with linen, china, glass, and silver.
* To change ashtrays, serve cigarettes, crumb tables, and offer additional beverages and cigars.
* To ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
* To service all needs for private dining room or private function.
* To report any accident or guest complaint immediately, no matter how minor, to a manager.
* To recognize and address potential disruptive or undesirable guests.
* To respond properly in any hotel emergency or safety situation.
* To move tables and chairs
* To breakdown any buffets, displays or side stations when needed
* To clean service area when needed.
* To perform other tasks or projects as assigned by hotel management.
* To retrieve and stock all linen, china, silver, glassware and food and beverage items.
* To provide unobtrusive and professional service.
* To serve a dish to guests while explaining the contents and preparation.
* To provide water, bread, and butter service throughout the meal to guests.
* To offer coffee or tea and serve any requested according to Jumeirah standards.
* Cashiering
* To report for duty ‎5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
* To carry and break down trays properly and safely.
* To clear tables and reset them for specific number of persons.
* To provide quick and attentive assistance to any mishap in the restaurant.
* To sweep/vacuum the floor before a shift if needed.
* To attends all the training subjects to the service colleagues and follows all rules and policies of the hotel.
* To handle cash and credit card procedures according to the guidelines of the accounting department.
* To identify potential problems and ask for assistance before breakdown occurs
* To provide lateral service within the hotel whenever needed.

About you:
The ideal candidate for this position will have the following experience and
qualifications:
* Tertiary Education or Equivalent.
* Should have over one-year experience in similar position.
* Ability to handle large restaurants and guest volumes daily.
* Should be able to work under pressure in a customer service environment.
* ‎2-year minimum experience working in a multi-cultural / ‎5-star hotel environment.
* Well versed English communication and writing skills.
* Ability to pass proficiency test exams provided by the Department.
* Chinese, Russian, Arabic Speaker.
About the benefits:
This position offers a highly competitive salary and package which includes:
fully furnished shared accommodation/live out allowance, free transport to and
from your place of work, uniform, laundry services, meals during working
hours, flight allowance every ‎2 years, medical coverage, life and accident
insurance, retail and leisure discounts, ‎50% discount off Jumeirah F&B Outlets
and reduced hotel rates.

Primary Location: United Arab Emirates (AE)-Dubai-Dubai
Job: F&B Service
Organization: Jumeirah Zabeel Saray [JZS]
Job Posting: Jun ‎3, ‎2021, ‎7:45:‎59 AM