Relationship Operations Manager

General Information

Req #
WD00032718
Career area:
Sales Support
Country/Region:
United Arab Emirates
State:
Dubai
City: 
Dubai
Date:
Sunday, June ‎26, ‎2022
Working time:
Full-time
Additional Locations:

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology that builds a brighter, more
sustainable and inclusive future for our customers, colleagues, communities,
and the planet.

And we go big. No, not big--huge.

We're not just a US$‎60 billion revenue Fortune Global ‎500 company, we're one
of Fortune's Most Admired. We're transforming the world through intelligent
transformation, offering the world's most complete portfolio of smart devices,
infrastructure, and solutions. With more than ‎71,500 employees doing business
in ‎180 markets, we help millions--not just the select few--experience our
version of a smarter future.

The one thing that's missing? Well… you...

Description and Requirements

We are Lenovo!
Currently the number one PC vendor worldwide, we continue to be the fastest
growing company in our respective field. We're a leader in genuine innovation,
dreaming up - and building - the technology and services that enable and
inspire progress around the world.

We are dedicated to fostering an environment that encourages entrepreneurism
and ownership - a workplace where your talents can be challenged, and your
efforts recognized and rewarded. We're the progressive thinkers, creative
doers and endless tinkerers who will always challenge the traditional and who
know true groundbreakers never stand still. No matter what team you're a part
of, joining us you can create real impact.
Do you know how to work with customers and are you interested in customer
operations? Would you like to learn all about customer fulfillment & supply
chain?
Come & join our international team that supports operations for our MEA
business. As our Business Operations specialist you business and sales
operations functions which include sales reports & systems, Channel programs
and sales commissions which will give you the opportunity to collaborate with
the sales team and improve your knowledge in the field.
What will your tasks be once you join us?
* Reporting : Ensuring all teams have a common daily view of business status and gaps are identified timely and managed appropriately.
* Own and drive BMS cadence within region(Format, frequency, metrics etc)
* Sales Incentives and Commissions: Quarterly setup, management and ownership of timely and accurate payouts.
* Drive adoption of enablement tools and systems as devised centrally.
* Liasing with EMEA HQ team for driving Process Improvement initiatives and BT and IT projects, under central guidance.
* Database management - segmentation of customers, anlysis and drive predicatbility.
Organization
You will report to our Operations Director based in the UAE, supporting
customers in Middle East and Africa. You will participate in weekly
Collaborative Planning calls.
Position Requirements:
* ‎7+ years ' experience in sales operations or business operations required
* Customer-focus as you will communicate with customers & internally every day
* Proficiency in Excel (from intermediate up to advanced level )
* Experience in influencing multiple levels of management
Preferred Qualifications:
* Experience in B2B Enterprise business operations.
* Experience with an ERP system (SAP / Oracle)
What we will offer you:
* An open and stimulating environment within one of the most forward thinking IT companies
* Flat structures and fast decision-making processes
* A modern and flexible way of working to combine personal and professional life, working from home
* An international team with a high focus on Gender Diversity
* Attractive compensation package
We are looking forward to discussing this position with you soon!
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.