Motor Insurance Retail – Customer Service Operations

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job Description
We are looking for a candidate with experience in Motor Insurance and related
products to join our customer service operations team at Dubai branch. This
role entails supporting the respective supervisor/department head in managing
all new business and renewals. The ideal candidate will be responsible for:
* Ensure that customers have competitive quotes according to their requirements.
* Ensure that all enquiries are entered in CRM and followed up in timely manner
* Ensure CRM entry of all placing slips on time.
* Ensuring that all the documents are uploaded in CRM.
* Ensure that all audit procedures are complied with.
* All the emails and calls must be acknowledged and replied to internal and external clients.
* Actively obtain referrals for cross sell and other value-added services.
* Preparing report on pending enquiries/quotes / placing slips and coordinating with the team heads.
* Actively resolve customer complaints and highlight the same to team ahead and compliance officer.
* To gain adequate knowledge of all the products.
* Achieve new business & renewal targets


Requirements



  • Bachelor's degree or equivalent.

  • Proven insurance underwriting experience.

  • Sound technical knowledge of insurance products and other aspects of insurance processing.

  • Effective communication and people skills.

  • Sensible judgement and diligence.

  • Experience in handling Microsoft Office Tools and Analytical tools

  • Insurance qualifications such as CII/ ACII is an added advantage.

ملخص الوظيفة

  • المُعلن : Gargash Insurance
  • تاريخ الإعلان : 23/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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