Shangri-La Hotel, Dubai
The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations,
exceptional dining and gracious hospitality in the heart of one of the world's
most dynamic cities.
Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai
International Airport and 5 minutes from the Dubai Convention Centre, World
Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa
Dubai. It is within close proximity to shopping malls including the famous
Dubai Mall as well as Dubai’s popular beaches.
The hotel’s 302 rooms, serviced apartments, residences and offices offer a
combination of traditional luxury and modern functionality. Fantastic views
and thoughtfully-selected furnishings create an experience of unparalleled
style and comfort.
As IT Supervisor, we rely on you to:
Ensure applications and hardware are operational
Ensure IT daily / monthly / quarterly checklist & jobs are followed and
completed
Ensure daily back ups are taken and periodic restoration is done to test the
accuracy of Backup
Handle any IT services required by internal and external guest
Administer system user creation and rights assigned according to standards
Perform duties assigned by IT Manager
Liaise and support other department on IT related issues
Perform daily Wi-Fi signal check and ensure that computers are updated and are
in good operational condition.
We are looking for someone who:
Minimum of two years as IT professional in a supervisory level, preferably in
hotel environment
Preferably has a degree in Information Technology or other related discipline
Enjoys interacting with people
Is professional, discreet and can handle confidential information
Communicates and writes with fluency in English
Displays curiosity and takes time to learn and understand new technology
trends
Is results driven, self-motivated with high initiative
Has knowledge about hotel specific technology PMS, POS, MMS, Wi-FI system,
networking
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