Sales Support Assistant

Revenue Operations
United Arab Emirates, Dubai
Monserrat Tapia
Corporate Recruiter - EMEA/APAC
+‎31 ‎10 ‎423 ‎6010 [email protected]

At Sana Commerce, we are committed to an inclusive environment and recognize
that our diverse workforce is one of our greatest strengths
Your job
As a Sales Support Assistant, you will drive the effectiveness and efficiency
of the EMEA & APAC commercial organization. Your main goal is to drive
success in the region by perfectly executing operational processes in the
Sales and Customer Success teams. You will serve as the connecting dot between
the Global Revenue Operations Team and the regional EMEA & APAC organization.
* Effectively take care of administrative processes in the EMEA & APAC sales and customer success teams, such as quote and order creation and compensation processing;
* Provide internal support to Sales and Customer Success reps in the EMEA & APAC region and help them work efficiently with our internal technology (e.g. CRM, Gainsight);
* Ensure correct process documentation in the sales and customer success team in the EMEA & APAC region and maintain an internal knowledge base;
* Collaborate with the Global Revenue Operations & Enablement team to effectively onboard and train local team members in the EMEA & APAC Sales & Customer Success teams.
* Advocate and safeguard global tools, processes, and definitions in the EMEA & APAC region.
What 's in it for you?
* Personal development. We believe that as our company grows, our people should be able to grow with us. We value learning and development opportunities for all our employees. So from learning on the job to training and coaching, it 's all there. Together with your manager, you are in charge of your own personal growth.
* Onboarding and buddy program. It's always quite new and exciting to start your next adventure. We value a strong onboarding. You will be joining our general onboarding, will be introduced to a buddy, and will get a role-specific onboarding as well.
* Entrepreneurial environment. We are a fast-growing international scale-up organization in software. We encourage initiatives and ideas from our people. We like to accomplish things together as a team.
* Health and well-being : We believe that every employee should be at their best. So, we like to help a little bit with that, physically and mentally. In our offices, we have fresh fruits available and we offer several workshops focused on health and well-being for our people.
* ‎3 weeks Work from Anywhere. We believe that flexibility in the workplace unleashes creativity, improves productivity, and encourages a growth mindset. For this reason, we offer the opportunity to work for three weeks outside of the company or home office, at any location of their choosing.
What you bring along:
* Minimum of ‎0-‎2 years of experience in a Financial/Administrative assistant or Sales Support role;
* At least an Associate degree or higher;
* A high professional/ (near) native level of English;
* Excellent communication and listening skills;
* Advanced Excel and numerical skills;
* Attention to detail.
Do you have doubts about meeting all the requirements? Please contact the
recruiter responsible for this role.
About us
It all started in ‎2007, with a pizza and a plan. One evening in Rotterdam, the
Netherlands, five people came together over a pizza and set out to create a
B2B e-commerce platform unlike any other. And Sana Commerce was born.
Sana Commerce is an e-commerce platform designed to help distributors,
manufacturers and wholesalers succeed in an economy built on lasting customer
relationships. How? By turning our customers ' SAP or Microsoft Dynamics ERP
into the engine that powers their web store, unlocking total customer
convenience, reliability without compromise, and effortless scalability.
Sana Commerce is currently powered by more than ‎500 employees. We all have our
own expertise and specialties, from sales and marketing to project management
and more. But we're all driven by the same goal: to make our customers'
e-commerce projects a success.
Our core values
So, what does being a part of the Sana team mean? Below is a list of our core
values -- the most important beliefs we look for in new colleagues and the
foundation of our company culture. They guide us in our decision making and
they define Sana's personality as an organization.
* Entrepreneurial. Sana exists today because a few people had a great idea and brought that idea to life. Sana continues to grow and thrive because that same entrepreneurial spirit is still strong within the company.
* Result-driven. We're an ambitious group here at Sana, there's no denying that. We set tough targets and give our all to reach them. Of course, we also know that being result-driven is about more than just KPIs. It's about creating value, tackling challenges head-on, and supporting our colleagues in reaching their goals.
* Customer-Centric. Through good times and bad, we stick together because we believe in our product, our promise, and our people.
* Team spirit. We love working together, learning from each other, and celebrating success. At Sana, everyone is eager to help their colleagues and success is always a team effort.
* Learning mindset. Sana Commerce employees will tell you when they know something and when they don 't. If they don't, they'll be committed to finding the answer. They are constantly looking to improve and challenge their existing knowledge base.

Let new adventures begin!

Application Procedure

Online Assessment &

Recruiter Interview
With the assessment, we're measuring your learning agility. Did we click? Then
our recruiters would love to get to know you better.

Hiring Manager

Interview
Meet your future manager and ask them anything about the role you're applying
for, about Sana Commerce and the culture.

Business Case

It's based on real scenarios and information -- you need to prepare a business
case. This is done to assess the love for your future role and your skills.
One of your future team members will also join this meeting.

Final Interview with MT-member

We close our hiring process by introducing you to a member of our management
team.