Position: Field Coach Trainer Middle East
Reports to: Training Manager
A Field Coach Trainer delivers a variety of trainings. They develop resources
and coursework material and reports to the Training Manager for the Middle
East region.
The Field Coach Trainer spend most of time on the boutique floor, they train
and coach the sales team (collectively and individually) ,track best and worst
sales performance based on KPI's set by the company on a regular basis .
They will customise training according to Dior guidelines and to ensure they
comply with the regions Area Managers and Boutique Managers development plans
for the employees.
Training
Develop, evaluate, design, and implement training and staff development
programs
Deliver training to employees
Acquire multimedia aids and educational materials
Provide support to Learners in order to assist them in achieving their
qualification
Follow up on training needs based on performance appraisals
Develop a framework for testing and evaluation of training program
Financials
Participate in forecasting yearly training needs and budget
Optimise the use of training budget
Profile
Education: Bachelor's degree in a relative field
Reporting to the Boutique Manager, you will be part of the Watches and Fine Jewellery sales team within Mall of the Emirates Fashion boutique and will contribute to the development of sales by offering our clients the highest level of customer service. Your main responsibilities are: Client experie…