Welcome to a wellness escape with polo at its heart. At Melia Desert Palm
everything evokes the sport of kings, from the verdant estate and impressive
championship polo field to the owners' personal art collection on display
throughout the resort.
With the Arabian avant-garde aesthetic of award-winning designer Isabelle
Miaja, our exclusive private pool villas, opulent spa and refined dining
venues have been designed to bring you an unforgettable experience in our
world-class polo resort.
About the Role:
As a Waiter & Waitress, your role will be to provide professional service to
guests, ensuring their restaurant visit will become a memorable dining
experience. You will be responsible for the implementation of the operations
established by the company, under the guidance of the Food and Beverage
manager, collaborating in the service process, contributing ideas to improve
operations and following the company's standards in the catering area. Work as
part of a team collaborating with the different points of sale, knowing our
menus to offer our customers the high levels of service that characterize us.
Responsibilities:
* Responsible for all service preparations before, during and after the service.
* Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
* Meet all reasonable needs and requests of customers within acceptable enterprise time frames
Identify and take all opportunities to enhance the quality of service.
* Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests.
* Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests.
* Meet all reasonable needs and requests of customers within acceptable enterprise time frames
* Identify and take all opportunities to enhance the quality of service (up selling, guest recognition, resort knowledge).
Requirements:
* 1 years' experience in similar role in a Food and Beverage department & Have a good knowledge and understanding of Food and Beverage operations
MICROS System
Telephone Skill
Communication Skill
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