Housekeeping Room Attendant

Overview:
The First Collection Jumeirah Village Circle

About the First Collection Jumeirah Village Circle:
Unleash the explorer in you at The First Collection Jumeirah Village Circle,
an upscale hotel located in in the heart of JVC. Our ‎491 well-appointed rooms
and suites make for the perfect retreat after a busy day of discovering the
city, or attending business meetings. Centrally located, the district of JVC
offers convenient access to the entire city. The area is connected to three
main roads, while bus networks and the hotel's shuttle service will keep you
seamlessly connected to the city. Dubai Marina, Downtown Dubai and The Expo
‎2020 site are all within a ‎20-minute drive. The community of Jumeirah Village
Circle (JVC) provides a number of family friendly conveniences including the
Circle Mall, public parks and restaurants, which are all easily accessible
from the hotel. Our signature restaurants and bars provide trendy venues to
enjoy a refreshing cocktail or a mouth-watering meal. Sante Ria oozes with
full bodied Latino spirit that serves mouth-watering flavours inspired by the
vibrant cultures of South America. The Village Bistro offers a vibrant,
family-friendly dining experience where guests will enjoy an a la carte menu
options and international buffets. The Village Bistro also serves the terrace
and pool deck where guests will be able to enjoy a refreshing dip and al
fresco dining. The hotel also offers a number of leisure facilities including
an exclusive club lounge, a large outdoor swimming pool, a gymnasium and male
and female massage treatment rooms.

About The First Collection:
The First Collection, brings together the key hotel, hospitality, and
lifestyle assets of The First Group under one exciting and progressive brand.
Comprising of five operational hotels and a pipeline of seven upper midscale
hotels that will launch under The First Collection banner, the company has
ambitious growth plans across the UAE. The First Collection also encompasses
popular dining outlets including MasterChef, the TV Experience, Lola Taberna
Espa ñola and Ikigai, which have received acclaim for delivering unique and
exceptional dining experiences.

The First Collection At Jumeirah Village Circle
Put your career first by embarking on a rewarding journey with the First
Collection Jumeirah Village Circle. We understand that our employees are the
face of the company and providing our guests with memorable experiences is at
the forefront of everything to do. To support this, we provide our employees
with tailored training and development opportunities to help them grow in
terms of their career and personal objectives.
We are committed to hiring talented and energetic individuals who will enrich
the stay of every guest. To achieve this we focus on providing a work
environment that inspires motivation and retaining employees. We offer
comprehensive benefits to our employees, which include: return air tickets to
home destination, uniform and laundry services, accommodation and recreation
facilities, medical coverage and life insurance, transportation, duty meals,
colleague discount in our F &B outlets and reduced hotel rates, enhanced
employee rewards program, team bonding and engagement events, employee health
and wellness activities.
Job Description:
Housekeeping Attendant ensures that all guest and colleague areas are
maintained to a high standard of maintenance and cleanliness, as assigned by
the Housekeeping Management Team and in accordance with the Company policies,
procedures and standards as laid out by the management to ensure maximum guest
satisfaction.

KEY RESPONSIBILITIES
* Attends the morning/evening briefing at the beginning of the shift.
* Collects the section key against signature and room report from the housekeeping office and returns them at the end of the shift.
* Cleans assigned rooms thoroughly, makes the necessary arrangements in the guest rooms and replenishes linen and guest supplies.
* Inspects all facilities, furniture and fixtures and reports any damage to the supervisor for action and follow-up.
* Informs Order Taker / Floor Supervisor of any missing/broken items found in rooms.
* Attends to the guest 's requests and queries courteously and promptly in the course of duty.
* Informs Valet Service to collect guest clothes for laundry, dry cleaning or pressing to maintain guest satisfaction.
* Operates in a safe and environmentally friendly way to protect guests and team health, safety and security as well as protects and conserves the environment.
* Special general cleaning in guest rooms as per housekeeping daily, weekly, and monthly schedule and occupancy level.
* Cleans staircases, corridors, windows, and pantries on the assigned floors as and when requested.
* Cleans and stores all the equipment in proper place and keeps pantries well arranged.
* Pays particular attention to busy areas outside of section such as guest elevators inside and outside, ashtrays.
* Re-stocks trolley and pantries for the next day.
* Present and active in the training sessions provided by the hotel and department.
* Reports any maintenance issues immediately.
* Assists with preventative maintenance programmes.
* Duties are not limited to rooms only but also could be assigned in the Laundry and public area.
Desired Skill & Expertise:
* You must have a least ‎1 year experience as a Housekeeping Attendant in a ‎4/‎5*Hotel or its equivalent.
* You must be at least high school graduate or must have a formal housekeeping training certificate.
* Should communicate English effectively.