Style Advisor(Job Number: STY000003)
Description
* Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
* Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team's fashion expertise.
* Demonstrate superior store knowledge to be able to understand customers' concerns and quickly determine solutions with limited supervision.
* Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
* Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
* Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.
* Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
* Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.
Qualifications
* Bachelor's degree in Fashion Design, Fashion Styling or a related field
* 3 years of experience in fashion retail and customer service
* Proficiency in MS Office
* Fluency in English
* Relationship Building: level 2
* Customer Focus: level 3
* Planning and Organizing: level 2
* Communication Skills: level 3
* Commercial Understanding: level 2
* Attention to details: level 3
* Cultural Awareness: level 2
Organization: Massimo Dutti
Primary Location: United Arab Emirates-UAE, Dubai, The Dubai Mall
Schedule: Full-time
Unposting Date: Ongoing
We are seeking a Store Manager for our Dubai Franchise store. You're passionate about style, underscored by a keen interest in high-quality products and well-crafted designs. You have a pioneering spirit and are a high energy individual. You're not afraid to color outside of the lines and thrive in…
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