Overview:
The First Group Collection portfolio of five operational hotels is renowned
for its world-class service and cutting-edge amenities designed to ease guests
into their stay. The First Collection at JVC opened in September 2021 and is
the first branded and managed hotel under the group. Grand Heights Hotel
Apartments, offers comfortable studios and one-bedroom apartments in the heart
of the city The First collection of Business Bay opens in July. Bringing to
the market a range of franchised properties, the group also manages TRYP by
Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham
Group. While Citadines Metro Central Dubai offers hotel apartments in a prime
location and is a franchise of The Ascott Limited.
The First Group Collection restaurants offer exceptional and original dining
experiences that focus on creating unique lifestyle-driven dining concepts
with a strong emphasis on quality and affordability. The rapidly growing
portfolio of restaurants, cafes and bars feature a dynamic mix of homegrown
brands and recognised international franchises, including MasterChef, the TV
Experience - the world's first restaurant based on the global TV phenomenon.
With an emphasis on social dining, this exciting restaurant portfolio is
helping establish the collection of upscale and upper-midscale hotels among
Dubai's hottest gastronomic and lifestyle destinations. With ambitious growth
plans in the years ahead, The First Group Collection will be opening numerous
upper scale hotels and a series of dining concepts throughout Dubai.
Nestled amid the alluring Dubai coastline, the latest addition to the
flourishing Soluna Beach Club scene from The First Group offers a contemporary
Mediterranean experience in the heart of The Palm Jumeirah. Catering to
residents and hotel guests alike, this vibrant family-friendly oasis boasts
endless sun-kissed beaches and glistening blue waters with a variety of chic
lounging areas offering sweeping views across the iconic skyline. With three
uniquely appointed restaurants Risen, ÉNAS Mediterranean Restaurant and our
Pool & Beach at Soluna Beach Club serving up an extensive menu of globally,
Mediterranean inspired cuisine, guests will discover a stylish haven set
against the backdrop of warm-hearted hospitality and sublime interiors.
Job Description:
* Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
* Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards.
* Follows health, safety and sanitation guidelines for all the products.
* Receives and processes payments.
* Achieves total guest satisfaction and organizational profitability through effective utilization of all resources.
* Works towards the timely set up of the outlet areas and the completion of all mise en place work in line with the opening hours.
* Delights the guests by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue.
* Keeps the supplies and stock upto requirements. Prepare store requisitions.
* Extends prompt services to all guests and treat guests and colleagues in a courteous manner.
* Ensures all hygiene standards are met and kept within the outlet environment.
* Ensures all opening and closing checklists are complied with at all times.
* Proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
* Conducts weekly training sessions on coffee and tea preparation, current and upcoming promotions and up-selling of any F&B products in conjunction with the outlet supervisor.
* Attends all F&B menu item related trainings.
* Supports and provide assistance to other outlets whenever necessary.
Desired Skill & Expertise:
* Atleast 2+ years barista experience.
* Prepares high quality coffee.
* Maintains great customer service to all guests.
* Planning and organising tasks, people and supplies.
* Excellent command of English, proficiency in any other language is a plus.
* A high standard of personal presentation and hygiene.
* Warm, lively and energetic personality while being customer focused.
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