Waiter/Waitress - Banquets

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Company Description


Fairmont The Palm is a luxury, world-class resort located on the iconic Palm
Jumeirah Island in Dubai. The hotel features ‎391 guest rooms and suites with
dedicated Fairmont Gold rooms and lounge. A total of ‎11 food and beverage
outlets on property offer international dining options including Michelin
Guide recommended ‎2022 and ‎2023 Little Miss India, Frevo - Brazilian Churrasco
experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen,
The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an
expansive pool and beach area with a health club, Willow Stream Spa and the
Fairmont Falcons Kids ' Club.

Job Description

* To ensure efficient set-up and planning according to the Banquet Events Order.
* To comply with all policies and procedures including FOCUS
* To assign responsibilities to subordinates and to check their performance periodically.
* To liaise with the Kitchen and Beverage department enquiries on food, beverage and service.
* To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.
* To ensure that the Banquet is kept clean and organized, both at the front as well as the back of house.
* To liaise and organize with housekeeping and stewarding department that the established cleaning schedules are strictly adhered to.
* To issue repair and maintenance work orders to ensure the proper maintenance of the Banquets.
* To maintain a high standard of personal appearance and hygiene at all times.
* Communicate to the guest and provide assistance with their queries.
* Work as a team to get all the job tasks completed in any given time.
* Observes guests and ensure their satisfaction with the food and service.
* Promptly respond to the guest with any additional request.
* Taking guest feedback and encouraging guest to share their feedback on our social media platform e.g. Trip advisor, Trust you etc.
* Maintaining proper dining experience, delivering items, fulfilling guest needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
* Understands and can communicate products and services available at the resort.
* Must have some familiarity with basic cooking knowledge.
* Other tasks that are assigned


Qualifications
* ‎1-‎2 years banquet and event management experience
* Guest experience centric
* Strong beverage/wine knowledge
* Excellent communication skills in English, both written and verbal
* Trustworthy with attention to detail and high levels of accuracy in their work
* Pro-active and energetic with a positive 'can do' attitude
* Ability to multi-task with prioritization skills
* Knowledge of the products/items selling in the outlet
* Proficient in the use of Micros


Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can
find a job and brand that matches your personality. We support you to grow and
learn every day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor 's limitless
possibilities.
By joining Accor, every chapter of your story is yours to write and together
we can imagine tomorrow's hospitality. Discover the life that awaits you at
Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo!


BELIMITLESS

ملخص الوظيفة

  • المُعلن : -
  • تاريخ الإعلان : 27/12/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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