WATCHES & JEWELRY SALES ADMINISTRATOR EXECUTIVE

Part of the Middle East Watches and Fine Jewelry Team and reporting to the
Business Development and Operations Manager, the Sales Administrator Executive
is responsible for coordinating the order process.
Working in collaboration with all the team members (Marketing, Merchandising,
Retail, After-Sale…), the Sale Administrator Executive is a key contributor to
the business by ensuring operational efficiency.
MAIN RESPONSABILITIES
ORDERS AND SHIPMENTS
* Place all the orders (products, tools, POSM…) for retail and wholesale clients
* Follow up on timely delivery of shipments, in close relationship with Operations and Supply Chain teams in Paris
* Key contact for any communication with carriers and making sure they have all the information to ensure deliveries
* Deal with local customs requirements and coordinate clearance topics
* Coordinate with wholesale partners (Qatar, KSA, Kuwait and Lebanon) the full ordering and delivering process and reply to all their queries
* For High End pieces, organize temporary import and manage shipment and delivery from/to other Regions (Europe / Asia / US)
* Manage the backlogs in the ERP system and analyze shortage per clients
* Provide information and flag possible delays in any new campaign orders
RETAIL OPERATIONS
* Assist the boutiques on special requests and transfers (local and Europe levels)
* In charge of ordering boutiques tools: packaging, client gifts, merchandising tools and uniforms
* Key contact of the local warehouse team to organize transfers to the boutiques / office
WHOLESALE
* follow up Wholesale invoicing flows
* In charge of checking monthly team commissions and coordinate with accounting team
* Send monthly Status of Account for all clients
* Communicate updated price lists and order forms to the clients
* Prepare a summary of the value of the orders to follow-up the budget
EVENTS
* Be the support the marketing Team during events to make sure all the needed material is ordered and delivered on time
* Coordinate with Brinks for the transfer of pieces
* Coordinate with security department (safe rental, value of stock for insurance…)
REQUIRED COMPETENCIES
* You have at least ‎2-‎3 years of work experience in a similar role, and ideally within the Luxury and /or FMCG industry
* You are an advanced Microsoft Office user
* You have a perfect understanding of sales processes and customs regulations (GCC markets knowledge would be a plus)
* English is a must
* You can work independently, you are enthusiastic and self-motivated
* You have excellent organizational and problem-solving skills