Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business,
who always ensure the extraordinary guest experience of Dorchester Collection
and the hotels within it. It is, after all, our people that bring our vision
to life. As a member of our Dorchester Collection Family, we will support your
development by nurturing your personality, creating a transparent culture of
trust collaboration and appreciation. Supported by our annual personal
development planning, tailored learning opportunities and our Academy programs
you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We
Care philosophy. The basis of We Care is to create an environment within our
company where all of our employees feel valued and respected, allowing
positive engagement to prosper. We continually strive to build and nurture a
culture where inclusiveness is part of our DNA reflected by our core values of
Passion, Personality, Respect, Working Together and Creativity. We are proud
of each and every one of our employees and promote a sense of belonging that
transcends all else.

Reference

‎2023-‎4656

Your future, our legacy

Hotel

The Lana - Dorchester Collection

Division & Department

Rooms - Spa

Job Title

Pool Attendant

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A
family with a shared passion and commitment to, unapologetically, love and
breathe who we are every day. An eclectic grouping who really care about each
other and our guests; where belonging transcends all else. We do this with a
backdrop of extraordinary hotels, steeped in history, glamour and stories,
which provide the perfect stage for our people - our Legends - to live our
vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We
Care philosophy. The basis of We Care is to create an environment where all of
our employees feel valued and respected, allowing positive engagement to
prosper. We continually strive to build and nurture a culture where
inclusivity is part of our DNA, reflected by our core values of Passion,
Personality, Respect, Working Together and Creativity. When submitting your
application, please let us know if you require any special accommodations
during the interview process.

We care about your career and are known for having the absolute best people in
the industry. When you join us as Pool Attendant you start a unique
opportunity to become celebrated as the very best in your field. You'll learn
not only from your fellow Legends, but also through our award-winning learning
academy, so that you can achieve the highest standards of craft, service, and
leadership and become a legend in your own story.

What you'll get

As Pool Attendant at The Lana Dubai, here are just some of the great benefits
you will receive:
* Competitive Salary Package
* World-class Development Opportunities
* Complimentary stays with breakfast included in our sister Dorchester Collection hotels
* ‎50% off at bars and restaurants within all of our sister Dorchester Collection hotels
* Meals on Duty
* Private Medical Insurance
* Life Insurance
* Flight Allowance every ‎24 months
* Shared Company Accommodation
* Company provided transportation to and from work
* Uniform provided by the Company with complimentary laundry
* Service Charge

What you'll do

You'll love what you do and take pride in delighting our guests:
* You will play an integral role in providing a positive and memorable experience for all our spa visitors and hotel guests
* Provide essential support to the Spa and Wellness facility working closely with its department head and spa team Legends (and other departments collaboratively) to ensure a seamlessly smooth running of its operations and beyond
* Provide a high standard of service care to all guests visiting the spa, exceeding expectations
* Be responsible for and oversee the cleanliness of all spa, pool and wellness areas (public and back of house) ensuring the maintenance and presentation of all meets regulatory hygiene standards and are presented in line with company requirements, including sanitizing areas and equipment and changing linen
* Ensure all department facilities and features are operating correctly, are in good working order keeping up with regular maintenance with immediate reporting of any engineering issues
* Provide support to the spa therapists (and other department Legends) as and when required
* Prepare, present and deliver food and beverage elements that are part of the guest experience
* Set up changing areas and treatment rooms in line with standards, providing and ensuring availability of guest amenities and provisions for the therapists
* Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Pool Attendant at The Lana Dubai, you'll have the opportunity to bring these to life and continue to create our legacy
* The items shared are the essence of a day in the life of a Pool Attendant at The Lana Dubai, but we'll make sure you are provided with specifics on how we care for our hotel

What you'll bring

• You'll bring your unique personality and passion to the role and the Spa and Wellness team


• Have a strong background in spa, recreation and guest care in the luxury environment, with a minimum of ‎2 years' experience handling


• You have a talent for interacting, organizing, a strong attention to detail, and can effectively demonstrate exceptional guest relations


• Possess good team spirit, empathy and be guest-centric


• Communication is what keeps our departments running perfectly. You will have great skills in this area with a strong customer service ethic and know of its importance


• English is the primary language used in our hotel. You can comfortably communicate in this language. Any other is an advantage

Position location

Job Location

United Arab Emirates

Location

Dubai