TEAM LEADER - HOUSEKEEPING

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Summary
Hyatt Hotels have built a reputation for surpassing standard accommodations by
curating enriching experiences for our guests. Through striking design,
inventive culinary offerings, and attentive service, Hyatt views each hotel
stay as an opportunity to inspire. Hyatt Place, a refreshing interpretation of
Hyatt, where the ambiance is relaxed, and the standards are exceptional. Hyatt
Place is crafted to offer guests a brand-new hotel encounter, and you play a
pivotal role in bringing this vision to life.
The Housekeeping Supervisor oversees and coordinates work activities of the
Housekeeping staff in hotel. To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily.
Responsibilities
* Address guest complaints promptly, ensuring their satisfaction with their stay.
* Monitor and uphold cleanliness, sanitation, and organization of designated work areas.
* Maintain comprehensive knowledge of operational procedures including verifying room status on the A.M. report, reporting any discrepancies in rooms, and prioritizing check-out room updates.
* Ensure punctuality and attendance of assigned staff; document any instances of tardiness or absence.
* Coordinate breaks for assigned staff and distribute assignment sheets, providing guidance on priorities.
* Allocate designated guest room keys and communication devices to assigned staff, maintaining accurate records and ensuring key security.
* Communicate any changes or additions to the assignment sheets as they arise during the shift.
* Conduct regular inspections of floor closets to assess supply levels.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism
management. Minimum ‎2 years work experience hotel operations. Good problem
solving, administrative and interpersonal skills are a must.

ملخص الوظيفة

  • المُعلن : Hyatt
  • تاريخ الإعلان : 06/12/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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