Receptionist and Office Services Assistant - Arabic Speaker

Job Number* ‎23198276
Job Category Administrative
Location Dubai Area Office, Central Park Towers Level ‎12, Dubai, United
Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY
The Receptionist and Office Services Assistant acts as a first point of
contact for all internal and external customers and visitors to the office
either in person or via telephone and provides support for Government
Relations & Office Services. This position reports directly to
*Senior Manager Government Relations & Office Services.

SCOPE
The Receptionist provides support / is responsible for
* Location requirements: The Receptionist to be located at the Dubai Office
* Language Requirements: High proficiency (speaking, reading and writing) in English and Arabic is required.
* Travel Requirements: There is no regular business travel required.

EXPECTED CONTRIBUTIONS
Reception:
* Provide a helpful, informative and welcoming service to all of our visitors and staff alike
* Meet and greet all visitors in a polite and courteous manner, within published guidelines
* Control the two office floors regarding tidiness and potential issues
* Control of health and safety measures for example looking over the disinfection areas
* Book Taxi's for visitors.
* Ensure reception area is kept neat and tidy at all times
* Operate the telephone software / switchboard effectively and efficiently within published guidelines answering all of the switchboard calls and redirect them to the relevant person/department.
* Report telephone faults immediately
* Administrate all outgoing mail as well as arrangement of outgoing couriers on request.
* Receive and distribute daily office mail
* Distribute internal mail and incoming faxes and sign for recorded delivery items as necessary.
* Issue car parking permits as per internal standards and maintain records
* Issue key cards and hard keys as per internal standards and maintain records
* Organize office-wide lunches and collaborate on office events.
* Create Pos, gain approval for and order of all office supplies (food as well as non-food items)
* Support preparation and implementation of TakeCare and and Spirit to Serve Initiatives and Certificates
* Responsible for the first aid book and the logging of any accidents (with information to HR Director)
* Participate in the local first aid helper group (certification can be earned during employment)
Office Services:
* Ensure that meeting rooms are ready for use in the mornings according to room reservations made
* Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
* Assisting HR & Office Services Manager with organizing and setting up office celebrations.
* Assists with all Government Relations matters where necessary.
* Liaise with the Facility Manager regarding all matters surrounding Facility Management
* Ensure that all First Aid boxes are up to date and order additional supplies as appropriate
Other
* Performs other related tasks as assigned by management.

CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED
REQUIRED :
* Previous administrative experience preferred.
* Previous experience in roles with organizational responsibilities desirable.
* Previous reception administration and some customer service experience preferable.

PREFERRED SKILLS AND KNOWLEDGE:
* Strong communication skills (verbal, listening, writing) in German and English
* Strong customer service skills
* Previous user of Outlook, Word, Excel or similar business applications.
* Accurate spelling and grammatical skills essential. Good literacy necessary.
* Highly organized and efficient approach required; strong attention to detail
* Ability to manage varying needs and able to prioritize tasks to ensure best business results
* Ability to communicate effectively to all levels of associate within the business to ensure compliance with the car policy and statutory requirements
* Self-motivated and able to work without close supervision.

Education and Professional Certification:
* High School completion or equivalent required; preferably with some relevant administrative experience, (e.g. apprenticeship or/ business studies qualification).

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

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