Agile Delivery Manager

Job Purpose: About The Role As an Agile Delivery Manager you'll be responsible
for planning, leading, organising and motivating scrum teams either within a
Release Train or outside to achieve a high level of performance and quality in
the delivery of outputs that provide exceptional value to end users and
customers. The Agile Delivery Manager may be responsible for managing several
concurrent high visibility initiatives using agile/hybrid (for Package
Acquisition) methods in a fast paced environment that may involve multiple
business units. What You'll Be Expected To Do: • Facilitate key ceremonies
such as PI planning and Review, and play a consultative role to help put in
place the appropriate people, process, and tools supporting the Agile
framework and coaching members of the team as needed to optimize the
efficiency of the Release Train team. • Act as a Champion in blending
traditional project management principles and practices with an Agile
development approach in the right proportions to fit initiatives of all sizes
with the appropriate level of planning and provide the right balance of
agility and predictability based on PMI-ACP principles. • Build a trusting and
safe environment where problems can be raised without fear of blame or
retribution, with an emphasis on healing and problem-solving. Protect and
provide all support to the team/s using a servant leadership style whenever
possible and lead by example. Facilitate getting the work done practicing
servant leadership and encourage discussion, decision making and conflict
resolution. • Lead the Integrated Programme Planning (Lean Start Up) working
with portfolio teams and supporting the Technical Product Manager, drive and
facilitate decomposition of Epic Roadmaps into Integrated Program
backlog/plans (Features), ready for hand off into team level backlogs. • Drive
Quality and ensure the Definition of Done (DOD) is being followed; ensures
each team member is fully engaged in the stories and making a meaningful
contribution. Encourage a sustainable pace adhering to the agreed quality
management plan with the team. Maintain an agile project management tool (e.g.
ScrumDesk, JIRA, etc.). • Assist in team development through holding teams
accountable for their commitments, removing roadblocks to their work;
leveraging cross functional team skills to improve product backlog throughput;
and mentoring and developing team members. Attend regular stand-ups and scrum
of scrums, in order to understand the team's progress and issues, and to flag
up to the team, where necessary, any important external issues of which they
need to be aware. • Supports the Technical Product Manager in managing
business expectations and transparency in both product backlog and schedule
for all initiatives. Supports IT Service Manager on service management,
service performance and continuous improvements. • Define and manage a well-
defined process and champion ongoing process improvement initiatives to
implement best practices for Agile Delivery Management. Implement an agile
governance with key ceremonies, drives continuous improvement with constant
assessments of velocity (team story point throughput), defect percentage
improvements etc and also ensures that required governance and ceremonies are
in place to give visibility and transparency to business stakeholders. •
Assist with the cost estimation / sizing exercise for both near term and
future initiatives and assists with preparing total cost of ownership with the
product team, maintains the actuals within the allocated budget and also
ensure that forecasting for all the demands are accurately done for the FY. •
Together with the Product team, supports the RFx phases in the procurement
process and the scheduling of such activities in relation to the product
lifecycle.
Qualifications & Experience: This job might be for you if you have the below
qualifications: • Degree or Honours (‎12+‎3 or equivalent) in Computer Science
or similar. • Certified SAFe and PMI ACP (additional certifications such as
PMI, Prince ‎2, CSM desirable) with ‎5+ years of practical application of the
Scrum Management discipline. Experience You'll Need To Have: • ‎8+ years of
Information technology experience. • Proven leadership and project delivery
experience in a matrix organisation with global teams for a large
organisation. • Experience in Agile Delivery within the context of a large
technology change programmes. • IT Cargo/Air Freight experince is desirable.
Skills You'll Need To Have: • Well-versed in the use of tools of software
delivery e.g. Planview, ServiceNow ITBM, MS OFFICE suite, JIRA, Confluence
etc. • Good architectural knowledge of large scale systems. • Ability to
effectively communicate specialist information in an understandable format to
all stakeholders. • Excellent communication skills, focusing on core scrum
values of openness, honesty and respect. • Hands-on leader with strong people
skills.
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.