Head Waiter

Head Waiter
(‎9318)

At One&Only, we exist to create joy for our guests through anticipation,
creativity, precision, empathy and warmth. We tailor every aspect of our
guests' stay to bring their dreams and desires to life. With an atmosphere
that's chic but wonderfully unstuffy™, and a team who are meticulous but warm,
we seek to exceed our guests' expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate
beach-front retreat where the wonders of modern Dubai meet the charms of old
Arabia. With abundant knowledge and generosity, we anticipate our guest's
every need and surpass expectations. Whether we are designing the perfect
family day out or arranging a romantic private dinner, we approach everything
with imagination to spark a sense of playfulness, discovery and adventure.
This is not simply our job, it's our passion.

With stunning resorts located across the globe and exciting expansion planned,
Kerzner International currently has a fantastic opportunity for a Pool &
Beach Head Waiter to join the Food & Beverage team at The One &Only the
Palm Hotel in Dubai.

With the global growth of our brands, you will be an integral part of the
Resort's success and your role goes beyond developing potential relationships
with our guests and colleagues. Where you will be responsible in assisting the
Restaurant Manager and Assistant Manager to maintain resort standards, leads,
supervises and motivates his/her staff in all aspects of service to the
highest professional standards with care and attention to detail and in
accordance to the standard operating procedures.

Key Duties and Responsibilities:
 Presents oneself in a way that enhances the guest's overall experience by
adding life and energy to the outlet.
 Ensures that all mise- en place is correctly prepared prior to commencing
service.
 Prepares all food and beverage requests within the time parameters set by
the resort and always displays attributes of genuine hospitality.
 Demonstrates excellent product knowledge of all food and beverage items
offered at the resort, and other items provided by the outlet.
 Ensures that the design and layout of the restaurant and bar equipment is
flawless and reflects the image of the resort.
 Maintains and creates a working environment that reflects a sense of place.
 Delegates responsibilities to service personnel, and ensures tasks are
completed.
 Presents oneself in a professional manner.
 Remains updated on all resort happenings, including guests in- house,
arrivals and departures, as well as daily events.
 Reports incidents of breakages, equipment repair and maintenance to Team
Leader / Supervisor
 Attends and participates in all allocated team events.
 Participates in required training related to the job.
 To effectively communicate and maintain a favorable working relationship
with colleges at all levels.
 Always ensure a professional attitude towards guests and colleges.
 To be conscious and responsible regarding energy and water conservation.
 Always maintain the highest levels of personal hygiene.
 To ensure that company and statutory hygiene standards are maintained in all
work areas.

Suitable candidate should have a minimum of ‎1-‎2 years' experience in an
upscale ‎5* hotel/resort environment. Strong F&B knowledge is a must. Should
have excellent personal and interpersonal skills. Should be able to build
strong relationship with high profile and diverse clientele. Should be a
dynamic team player and able to provide the highest standard of service to our
guests. Excellent communication in English language is required and an
additional language will be highly regarded.

At One &Only creating JOY is at the forefront of everything we do. If
you are the one to make every detail count & are bold to go beyond the
obvious in every task assigned with positive energy & have the passion to make
it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth
of our company, and that means we are committed to investing in you. Join a
team that is open-hearted, intuitive, generous, and spontaneous in spirit. We
believe in making our guests happy beyond anything they have ever imagined. We
wow them at every turn and create memories that will last a lifetime. You will
be at the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.