Waiter / Waitress, Noor Lounge

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Position: Waiter / Waitress, Noor Lounge (Full time #‎536859)
Property / Office: Mandarin Oriental Jumeira, Dubai
Location: Dubai, United Arab Emirates


**An ideal candidate must have a previous experience working as


waiter/waitress in a luxury property and speak European language in addition
to English.**


Responsibilities



  • Have a good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to guests.

  • Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment.

  • Be able to operate the required steps on the POS - point of sales system in order to process food and beverage orders.

  • Be able to deliver service by understanding the guest requirements.

  • Carry out all tasks in a friendly, courteous and efficient manner.

  • Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.

  • Be able to process MOHG Gift cards and other non-cash methods of payment.

  • Perform any tasks relating to billing according to hotel standards and cashiering policies.

  • Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.

  • Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned.

  • Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly.

  • Ensure product knowledge is up to date.

  • Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies.

  • Support as required other outlets as assigned by the Restaurant/ Outlet Manager.

  • Any other reasonable tasks as assigned by the Restaurant/ Outlet Manager.

  • Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.

  • Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.

  • Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest.

  • Have a natural, warm smile and a friendly and passionate approach towards guests.

  • Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions.

  • Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.

  • Report guest's preference to superiors and act upon them whenever known.


Skills & Qualifications



  • High School qualification or equivalent is preferred.

  • Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.

  • Experience in a high-volume restaurant with highest levels of service is preferred.

  • Luxury hotel experience preferred.

  • Minimum ‎2 years' experience working as waiter/waitress.

  • Ability to understand guest needs and to deliver superior customer service.

  • Ability to work long hours with a strong focus on operational excellence.

  • Familiar with restaurant point of sales and cashiering procedures is preferred.

  • Knowledge of Fine Dining service procedures and standards as well as casual dining is preferred.

  • Ability to understand the flow of service and handle multiple tasks effectively is preferred.

  • Basic computer skills including MS Office is preferred.
    Advertised: ‎12 Oct ‎2023 Arabian Standard Time
    Applications close: ‎31 Oct ‎2023 Arabian Standard Time

ملخص الوظيفة

  • المُعلن : Mandarin Oriental Hotel Group
  • تاريخ الإعلان : 13/10/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

وظائف أخرى مثل هذه الوظيفة

دبي
15/03/2023

**Position:** Waiter / Waitress, Noor Lounge (Full time #534258) **Property / Office:** Mandarin Oriental Jumeira, Dubai **Location:** Dubai, United Arab Emirates # **An ideal candidate must have a previous experience working as waiter/waitress in a luxury property and speak European language…

دبي
07/12/2023

**Position:** Waiter / Waitress, Noor Lounge (Full time #537401) **Property / Office:** Mandarin Oriental Jumeira, Dubai **Location:** Dubai, United Arab Emirates **An ideal candidate must have a previous experience working as waiter/waitress in a luxury property and speak European language i…

دبي
18/06/2022

**Posting Date** Jun 17, 2022 **Job Number** 22101798 **Job Category** Food and Beverage & Culinary **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Westin Hotels & Resorts **Schedule*…

دبي
07/11/2023

##### **JOB OPENING DESCRIPTION:** An ideal candidate must have experience in Club Lounge in a luxury hotel environment and speak fluently at least one European language in addition to English. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurio…

أبو ظبي
14/01/2023

**Job Number** 23009185 **Job Category** Food and Beverage & Culinary **Location** The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi Golf Club, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position…

دبي
09/01/2023

**Position:** Food and Beverage Supervisor, Noor Lounge (Full time #533332) **Property / Office:** Mandarin Oriental Jumeira, Dubai **Location:** Dubai, United Arab Emirates # **Responsibilities** * It is part of your role to understand and comply with all corporate and hotel policies and s…

دبي
15/09/2023

**Job Number** 23166533 **Job Category** Food and Beverage & Culinary **Location** W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Ty…

دبي
27/07/2023

Shangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and …

دبي
10/03/2023

Waiter, Plato's Lounge (7339) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surpri…

دبي
29/07/2023

Shangri-La Dubai The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities. Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and …

Language: English